Sina NBA Live SINATV Plugin FAQ

What to do when installing plug-ins and repeatedly prompting for installation?

A: If you have 360 security guards installed on your computer, make the following settings:

Open the 360 security defender => Advanced Tools => system service status => Sina Live service, to see if the current status is disabled, if it has been disabled, please open the Sina Live service.

　　Do you need to reload the plugin every time you turn on?

a:360-function Daquan-boot acceleration-service, "Sina Live service" to open the service.

　　Other FAQ:

Q: What is the difference between the network conditions and PC hardware requirements for the normal viewing of Sina live?

A: Need 512KB or higher network bandwidth, PC requires more than 128M memory, operating system Windows 2000, XP, 2003, Vista, Win7.

　　Q: How to solve the player has been Sina promotional film situation?

A: The emergence of Sina promotional films are generally divided into two situations,

The live broadcast has not yet begun, or the signal is temporarily interrupted, please wait for the live broadcast to start or signal to recover.

Plugin is not installed successfully, please install the Peer-to-peer Live plugin, or click here to download the plugin, after installation, please try to refresh the page.

　　Q: How high is the quality of the picture during the live broadcast?

A: Live in the general 400k rate around.

　　Q: How to solve the playback test during the black screen?

A: Please try refreshing the page.

　　Q: After clicking the playback, the tip "does not meet the viewing conditions, only applicable to mainland China ..."

A: Your IP may be foreign IP, some of the sports events Sina live only allow users in mainland China to watch.

　　Q: How fast can you watch online when you play the show? Why is the audio, video not fluent situation?

A: When not fluent, wait a while, if the long time is not smooth, please refresh the page.

　　Q: Why can't I watch live on the iphone?

A: Because of the rights and interests, we do not provide mobile phone video live service, you can use the computer, the ipad to watch live video, please forgive

　　Q: How to play live subscription?

A: Alternatively, there is an orange subscription link in the upper right corner of the live room player, and a subscription window will pop up when clicked

　　Q: How to cancel the live subscription?

A: In the following two ways

Weibo: There is an orange subscription link in the upper right corner of the live room player, and you can cancel your Twitter subscription after you open it.

SMS: There is a way to unsubscribe at the bottom

E-mail: You can unsubscribe directly from the live notice.

　　Q: Where is the video live forecast of Sina?

A: Pay attention to Sina's official micro-blog Video broadcast, the official will be in time for you to release the live notice!