Recently, a user reflected in the computer connection using the scanner when the operation failed, turn on the scanning software prompts communication errors, please update the scan port. If you encounter such a problem, how should you solve it? At this point, you can take a look at the method presented in this tutorial to try to solve the above problems.
1, into the Device Manager-image Equipment-Select the appropriate scanner equipment, right click to select the updated driver;
2, update the driver page select "Browse the computer to find the driver";
3, select "From the Computer device driver list";
4, select the Display compatible hardware scanner icon after the next point;
5, then will show the driver is being installed;
6, after the completion of the update click Off, restart according to the prompts, and then use the scanning software to operate.
When using the scanner in the computer to prompt communication errors, you can refer to the method in this article to solve.