Many users in the use of the simulator, there will be a variety of problems, but for some of the problems of the video card users, the installation of the assistant, will appear "Sorry, the computer does not know the engine" error, for the appearance of the error, many users do not know how to respond correctly, Therefore, the small series for everyone to bring a detailed solution, the need for users to learn quickly!
Cause Analysis:
There are many reasons for this problem, mostly because the user's graphics card is too low-end, or not installed graphics drivers, so we can according to the method provided below to solve!
Workaround:
1, if the display card is too low-end
Installing the version engine is not supported, it is recommended to install another version engine, or replace the video card;
2. If the display card driver is not installed
If there is no video driver installed in the user's computer, we can detect and install the video driver by Driver wizard.
How to: Run the Driver wizard, click "One click Checkup" To install the video driver
3, if the display video card parameters are not properly caused by the installation, please refer to the following methods:
(1) If it is a universal drive, video card driver update, and then restart the computer and then install
(2) If the Atireadon X series graphics card, you need to always replace the graphics driver version, until the detection parameters are normal
4. How to roll back the video driver
For some users, if you have been able to use the reliable assistant, and after the update drive, there is no use of the Assistant or computer screen green screen, huaping and other abnormal display problems, we can try to roll back to the video driver!
1) Running the Drive wizard
2) Select driver → graphics card (with the choice of dual graphics card) → Select old version driver for rollback drive
Through the above four methods, we can effectively solve the "sorry computer does not support the assistant" error message.