Troubleshooting methods for the thermal system of notebook computer

One, the notebook working environment temperature is too high

: If you can clearly feel that the ambient temperature has exceeded your body temperature, indicating that the ambient temperature is too high

notebook computer Use ambient temperature if the higher the corresponding machine temperature will increase fan bulk heat will be increased, recommended notebook in the 10℃~32℃ environment to use, the ambient temperature is too high may lead to cooling system load, reduce thermal efficiency; In such a working environment in order to stable operation, Recommend additional external heat dissipation device to assist heat dissipation, such as: cooling base, cooling bracket, thermal paste, etc.

Second, the laptop cooling fan problem

: The notebook cooling fan will appear with wind, breeze or wind-free situation, according to the fan wind conditions to judge

2-1, the notebook fan cooling normal

: In the process of heating the machine, you can hear the cooling fan start, low-speed or high-speed smooth rotation, but always reduce the temperature

2-1-1, reduce CPU usage

When we use the notebook when the cooling fan out of the normal, but the machine is still hot, we recommend that press Ctrl+alt+del call Windows Task Manager-> process page to see the CPU utilization, if the CPU is the rate has been high, we recommend to find the first view of the system background of the CPU utilization rate is too high process , the end of the process, such as the end of the city after the temperature slowly restored, the machine normal. This type of problem may be a problem with one of the installed programs, further identifying the program, and uninstalling the program to avoid overheating the machine due to program problems.

2-1-2, CPU usage rate automatically rise

After the end of the process, the CPU usage is reduced, but after a while the process again, the occupancy rate again increased, this may be your notebook computer virus (or malicious Trojan program), resulting in a large amount of CPU usage. Recommendations for killing viruses, Trojan attempts, such as can not solve the proposed reinstall of the operating system, and attention to ensure that the system patch to the latest, at the same time pay attention to anti-virus, Trojan protection.

2-2, the notebook cooling fan has a breeze

: Put your hand in the position of the notebook computer outlet, feel the wind is weak

In the use of notebook cooling fan only breeze blowing out, it is recommended to check whether there is dust/foreign matter, dust/foreign matter, will hinder the normal work of the cooling system, the proposed external first to do their own cleaning. If still unable to resolve, we recommend that you repair to the Samsung Service Center, please professional engineers for your notebook for the internal cleaning process.

2-3, the notebook cooling fan no wind

: The machine boot the whole process, always hear the fan sound, feel the cooling fan did not start (or the cooling fan issued a sharp abnormal sound, the fan blade damage)

If your machine, since the boot can not hear the cooling fan to start, or the cooling fan appears a sharp noise, may be cooling system hardware problems, we recommend that you send to the Samsung Service Center into the test

Third, the notebook automatic shutdown

: Notebook in the process of running the program automatically shutdown problems

3-1, the notebook cooling system is normal

: The notebook cooling system out of the normal wind and automatic shutdown

When we use the notebook cooling fan out of the normal, but the use of other parts of the heat resulting in automatic shutdown, it is recommended to first check the system background is normal usage, such as the background of the program occupies a large system of resources, the proposal to end the program after observation, such as the normal recommendations of the first If the problem does not resolve the proposal to see if there is a software conflict, if there is a conflict it is recommended to uninstall a conflicting program after the observation, such as still unable to resolve the recommended reinstall of the operating system.

3-2, the notebook cooling system is not normal

: Notebook cooling system is not out of the wind or only a breeze and automatic shutdown

If there is more dust outside the tuyere, we suggest that the external dust after cleaning up and then observe, if the problem remains after cleaning, we recommend that the Power options in the Control Panel be adjusted to high performance (Windows7)/Keep on (Windows XP) (some models can use shortcut keys to adjust fan speed, You can use the shortcut key adjustment) to try, if still can not resolve, recommend to restore the BIOS default settings attempt, if you can not resolve this issue recommended to the Service center detection