Install error “Exit Code: 6″ or “Exit Code: 7″ | Creative Adobe Production(安

 

安裝Adobe 產品時出現以下提示錯誤:

 

Exit Code: 7

-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s), 4 warning(s)

 

 

WARNING: DS013: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX 10.1.52.14 is already installed and the session payload {5EE868D6-7B6B-49ee-AF60-09B1358AFFD7} Adobe Flash Player 10 ActiveX 10.0.0.0 has no upgrade/conflict relationship with it.

WARNING: DS013: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin 10.1.52.14 is already installed and the session payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin 10.0.0.0 has no upgrade/conflict relationship with it.

ERROR: DS013: Verifying payload integrity : Failed with code 1

WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0

WARNING: DW016: NOTE: Cannot set action to the payload {3423F36D-004F-4DFC-8BCE-07A20B8DFBDE} Suite Shared Configuration CS5 2.0.0.0 as it is already upgraded by the payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0

ERROR: DW013: Unable to get root from inChildPath

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問題根源，是因為在安裝時，adobe掃描電腦時，發現電腦已經安裝了相關產品，故不允許再安裝

 

解決一：官方版

1. Restart your computer in a minimized state before running the installer.（重啟系統）

For instructions, see the following documents:

• Start Windows in Diagnostic mode (Windows XP) (kb404860)
• Restart Windows in a modified mode (Windows 7 and Windows Vista) (kb404913)
• Start the system in Safe Boot mode (Mac OS X) (kb404936) 

2. Repair the Microsoft Windows Installer (Windows)（修複系統漏洞）

1. Repair the Windows Installer.

   Windows XP/Vista

   1. Download and install the newest Microsoft Windows Installer Redistributable pack.

   Windows 7

   1. Choose Start > All Programs > Accessories.
   2. Right-click Command Prompt and choose Run As Administrator.
   3. In the Command Prompt window, type sfc /SCANNOW and press Enter.
   4. When the system scan completes, type msiexec /unreg in the Command Prompt window, and press Enter.
   5. Type msiexec /regserver into the Command Prompt window, and press Enter.
2. Proceed with the Creative Suite 5 or CS5.5 product installation.

3. Preinstall Adobe AIR and the AdobeHelp Payload（卸載之前的AIR和Payload）

1. Uninstall any copies of AIR.  

Windows XP

1. Choose Start > Control Panel.
2. Double-click Add Or Remove Programs.
3. Select Adobe AIR and click Uninstall.

Windows Vista 

1. Choose Start > Control Panel.
2. Double-click Programs And Features.
3. Select Adobe AIR and click Uninstall.

Mac OS X

1. Drag the AIR application to the Trash.
2. Navigate to the AdobeHelp payload folder. For example:
   Windows: D:\Adobe Master Collection CS5\Adobe CS5\payloads\AdobeHelp
   Mac OS: /Volumes/Adobe Master Collection/Adobe CS5/payloads/AdobeHelp
3. Double-click the AIR installer:
   Windows: "AIRInstallerRunner.exe" 
   Mac OS: "Adobe AIR Installer.app"
4. Follow the onscreen instructions.
5. Return to the AdobeHelp payload folder.
6. Double-click the file "AdobeHelp.air".
7. Follow the onscreen instructions.
   • If everything installs successfully, run the Creative Suite 5 product installer again.
   • If any errors occur, search the Adobe Knowledgebase for solutions. 

解決二：民間版1

卸載以前安裝的Adobe，並把相關的安裝目錄刪除乾淨，再安裝

 

解決三：民間版2

直接刪除 C:\Program Files\Common Files\Adobe 目錄

如遇 不能刪除，請使用第三方刪除軟體（如360 檔案粉碎）刪除之即可