CRM, C4C和Hybris的工作流程簡介

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CRM的例子

Step by Step to debug IC inbox workflow WS14000164

C4C

• Custom recipient determination in workflow rule done on Account BO

• Automatically send an Email notification to line manager via Workflow in Account application

Hybris

Hybris workflow的架構實現代碼在這個folder裡：

而應用程式層面使用的workflow，和ABAP workflow一樣有所謂workflow template的概念。是ABAP workflow template的一個例子:

Hybris workflow:

也是通過impex定義的：

impex 中包括?WorkflowTemplate，?WorkflowActionTemplate，?WorkflowDecisionTemplate，?WorkflowActionTemplateLinkTemplateRelation 這四種類型的model

1. 一個workflow至少有3三 種類型(start/normal/end)的 action

2. 一個action最少有一種decision

3. 一個decision 可以通過?WorkflowActionTemplateLinkTemplateRelation?連結到下一個action上 直到結束節點 end.

建立workflow及觸發decision：

public void autoCreateWorkFlow(PrincipalModel principal, KeyInfoModel info) {   validateParameterNotNull(principal, "principal model cannot be null");   UserModel admin = userService.getUserForUID(ADMIN_CODE);   WorkflowTemplateModel workflowTemplate = workflowTemplateService.getWorkflowTemplateForCode(workflowTemplateCode);   //create a new workflow for given workflowtemplate   final WorkflowModel workflow = workflowService.createWorkflow(workflowTemplate, admin);   //add attachment for workflow  final WorkflowItemAttachmentModel attachment = modelService.create(WorkflowItemAttachmentModel.class);  AbstractOrderEntryModel orderEntry = info.getOrderEntry();  attachment.setItem(info.getOrderEntry());  attachment.setWorkflow(workflow);  attachment.setCode(orderEntry.getPk()+"_OrderEntry");  this.modelService.save(attachment);  this.modelService.refresh(attachment);  workflow.setAttachments(Collections.singletonList(attachment));  workflowProcessingService.startWorkflow(workflow);  this.autoDoStartDecision(workflow, admin);}

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CRM, C4C和Hybris的工作流程簡介