163 mailbox Login does not solve the solution

The following is NetEase online customer service response:

There are many reasons why you cannot log on to your mailbox, such as your browser "privacy" or "security" level is set too high, or user name, password input is not correct, a long time did not log in is frozen, etc. will result in unable to log in. Please check it first.

Troubleshooting methods that cannot be logged in are:

1, in the home page will be "SSL security login" before the check to remove and then try to login;

2, in the "version" of the first page of the mailbox Select "Simple" and then login;

3, if the "Please enter the correct username and password" hint, should be the wrong password, please modify the correct password and then login;

4, if for more than three months did not log in is frozen, according to the page prompts to activate;

5. If the system is disabled by sending a large number of mails, please apply for the http://feedback.mail.126.com/antispam/complain_content.htm on the following pages.

6, the browser security level is too high to be able to log on, please adjust the browser security level, the following steps:

? open IE Browser-click "Tools" [Legend]-"Internet Options"-"General"-click "Delete Cookies (I)", click "OK"

Click "Delete file (F)"-Tick before "Delete all offline content", click "OK";

? Click on "Security"-"security level" to the intermediate;

? Click on "Privacy" set to "default" level, and finally click "OK" to save the operation. Please restart your computer and log in!

7, if the above reasons are not, may be network instability or server system upgrades, we recommend that you change the Internet environment or later login.


If it is still not a solution, it is best to complain with NetEase customer service:

You can reapply a NetEase mailbox, to netease mailbox customer service Email, leave your email account password, let them to solve! I've had this problem before, that's how it's done!