Dell reply
First, back up the important data in your hard disk, mainly copying the important data in the system disk to other disks. Note: Please format the hard disk and reinstall the operating system, rather than simply overwrite the installation mode, because in many cases, overwrite installation cannot solve the problem. If your computer's random drive CD is missing, you need to download the driver from our website. In addition, it is best to unplug the network cable when re-installing the operating system.
For reinstallation steps, refer to the following links:
If it is a non-Dell XP disc, there may be some non-SATA drivers, but we enable SATA In the BIOS by default, so the installation will cause problems with the blue screen 7b, you need to adjust the BIOS settings as follows:
1. When we see the Dell blue interface at startup, press the F2 key 3 to enter the BIOS.
2. Use the up and down keys to move to the SATA operation under drives. Press enter to enter the right option and select raid autodetect/ATA. Do not use raid on. Then press enter to confirm (this step is the key ).
3. Press ESC and select Save changes and exit to save the settings and exit, and restart the machine.
For formatting the hard disk and re-installing the operating system, please press F12 to enter the boot menu at boot, put the Windows installation disc, select the row with a CD-ROM, and then press enter, it is started from the optical drive. When the press any key boot from CD-ROM... prompt appears in the lower left corner of the screen, double-click the Space key and the system enters XP installation mode.
Link to how to partition the hard disk using the installation disc of Windows XP Simplified Chinese version (partition C is at least 10 Gb) and the link to reinstall the system:
Http://support1.ap.dell.com/cn/zh/forum/thread.asp? FID = 3 & tid = 36903
Then install the driver of the device. The drivers you need to install include: controller (main board), video (video card), audio (sound card), and network (NIC) drivers. The installation sequence is as follows: first install the "Controller (motherboard)" driver, and then install other drivers.
Controller (motherboard ):
Http://ftp.us.dell.com/chipset/R132539.EXE
Audio (Sound Card ):
Http://ftp.us.dell.com/audio/R124105.EXE
Network (NIC ):
Http://ftp.us.dell.com/network/R130101.EXE
Video (Intel q963 \ q965 \ g965 graphics controller ):
Http://ftp.us.dell.com/video/R131811.EXE
After the system is installed, install the driver in the above order. The driver files on the Dell Computer are compressed files. You can double-click these files to decompress the files and then install them.
After installing the operating system, do not rush to access the Internet. You must first install anti-virus software. You can choose according to your own habits, but remember, this software generally occupies system resources and affects each other. Therefore, do not install multiple anti-virus software on one computer.
In addition, the virus on the network is quite powerful during this time. Please pay attention to the following precautions:
1. After your computer has installed the system, you must first install an anti-virus software. For example, both rising star and Kingsoft drug overlord in China can be installed, as well as foreign Norton and Kaspersky. What's important is to be able to run viruses.
Automatic update and upgrade. If you are not advised to purchase a genuine version or find a friend to download it for you. Note: You must install and update the virus database before accessing the Internet.
2. You can download 360 security guard to prevent malicious programs from damaging our system and occupying system resources. The specific address is as follows:
Http://www.360safe.com/
Note: 360 there is a conflict between the security guard and the card assistant. The two cannot be installed simultaneously.
3. During normal internet access, do not click on unfamiliar websites or programs. Do not download the programs on some small websites. Viruses and Trojans are likely to be contained in the programs and attachments to unfamiliar emails.
Do not open it easily.
4. before downloading the installation program, it is best to scan and kill the program with a virus to prevent the destruction of malicious programs.
5. When using some external storage devices, such as USB flash drives and mobile hard disks, scan them with anti-virus software before copying files.
In the above aspects, we can prevent virus intrusion and ensure the safe and stable operation of our computers.
If you have any questions on your computer, please email us and we will try our best to help you!
Thank you for your support for Dell!