Citizen cl-s631 cannot print, print test blank

Problem Description: Citizen cl-s631 cannot print suddenly cannot print, the computer prints the test page when the paper output a few blank after setting and error lights at the same time slow flash, and accompanied by a sound, click the Cancel key sound stop, restart the printer,"set/re-print" (mode/repeat) key , normal bright green light, but can not print .

After looking for a big circle of information on the Internet, we found that this problem is common to the citizen printer, and it returns to normal after the paper recognition operation.

First of all, I am the printer to restore the factory settings, the results of the problem is still there, after finding a large circle of information to find the steps to identify the following

1. First confirm the paper and ribbon installation is correct, and then the paper to be recognized to tear off two pieces of paper, leaving the base paper, according to the normal loading of paper installed.

2. Shut down, wait a few seconds, while pressing the pause (pause) key feed (feed) key to cancel (STOP) key to boot, the machine "D" sound, the setting light is lit,

3. Press and hold the "set/re-print" (mode/repeat) key, and then press the "Cancel" button at the same time, the choice of penetrating and reflective, (penetrating) buzzer, the printing light, (reflective) buzzer two times, the printing light flashes;

4. Press and hold the "set/re-print" (mode/repeat) key, and then press the "Pause" button, the machine slowly Go paper, (Note: the printing lamp and the set light has been on, indicating the success of the paper, set the lamp and the wrong light flashing, indicating that the paper failed. If the failure can be repeated more than once operation)

5. After the success of the paper and then click "Set/re-printing" (mode/repeat) key, lit normal green lights, print test page success, Print barcode label page is normal

Citizen cl-s631 cannot print, print test blank