Enterprise it o & M requires a comprehensive layout

Although choosing an it o & M management system has long been a topic of concern to domestic users, there are still many restrictions on the selection of an O & M management system.

Consider the problem from another angle, starting from the management content that we often come into contact with in our actual work, and sorting out the refining requirements one by one, which makes it easier for us to find a foothold when selecting an O & M system, make a wise decision.

Scientific O & M management system construction ideas

In fact, the management content that users often access in actual management work is divided into three main parts by itmanagement stage: infrastructure management, application service management, and business service management. Infrastructure Management is the foundation of IT management and the source of underlying data. It is also the basic element and foundation of management. Application Service Management is an Application Management built on infrastructure management. It manages applications that provide various services for business systems. The management of business services is based on application service management. IT is measured from the business point of view and the management of business services.

The O & M Management System, which focuses on three major management contents, must reflect the following aspects in terms of specific management ideas and functions:

Infrastructure Management

This part of content is the premise and guarantee of management. It can be said that, without good infrastructure management as a guarantee, other management will become a castle in the air. In infrastructure management, we must first ensure that the management is comprehensive, secondly, to ensure that the managed device types are complete, and finally to ensure that the depth of management is adequate, the obtained underlying data must be sufficient and valid.

Business-centric core management philosophy

Business-centric maintenance is the most important factor in comprehensive O & M management solutions. A complete and ideal O & M management solution should be designed based on network, application, business and user needs.

First, you need to provide an intuitive Problem Discovery Mechanism, including the physical topology and service attempts. In addition to link traffic overload or network bottlenecks, the ideal solution should provide more functions;

Second, policies-Based O & M management should be able to take the initiative to take actions, such as restarting the stop process and automatically isolating the fault source. It should also take the initiative to issue warnings to relevant personnel, for example, by email or short message;

Finally, and most importantly, it must provide a convenient and intuitive way to display and inform the affected business processes, business departments, and even individuals.

Ability to provide environment for application software and services

In the current industry, although suppliers have not yet strictly defined the service level, SLA (Service Level Agreement) has been increasingly viewed as a feature of the O & M management system.

Service level requirements vary by industry. For example, the task of online stock exchanges is to ensure 100% accuracy of real-time processing for millions of hours. The all-round O & M management solution must provide O & M administrators with crucial management methods, such as the frame relay management in the previous transaction and the access and availability of the transaction processing server in the next transaction. The solution must also provide meaningful data to measure the degree of matching between service levels and enterprise needs, so that they can be used for reporting, trend analysis, and capacity planning.