Is your light still on? (2)

Every time, when we meet a problem we can't solve, we throw this problem to someone else, and that's when it comes to some demand. What are the requirements? It is such a thing:
1. The requirement is an operation that shields the underlying implementation, and it realizes the transformation of the state. (very abstract, that is of course, because we usually say is not the demand, but another thing)
2. The requirement of the user (s) is the part that the user personally considers to be the best solution to their own goals, which they cannot or are unwilling to complete, and the objectives and solutions are relative.
Yes, we're throwing in 2, and of course many times we only recognize 2, because we often take it for granted. So, whether for ourselves or others, when we receive a demand that needs to be addressed, "What is the real problem" will be directly related to the success or failure of our need to solve the demand. Our problem, however, comes from the uncertainty of implied objectives.
Some have tried to solve this problem by defining the situation, and they believe that it is the demand-makers ' neglect of their own environment and the fact that the problem has not been put forward, which has caused this difficulty. Well, part of it is right. Because the situation is too large, a complete context should contain a strict and complete definition of the particular space and time that the demand-makers are in, which is simply impossible; on the other hand, the large number of definitions is meaningless, how to distinguish who has meaning, who does not make sense? This is a very difficult matter in itself.

While looking for "real problems" is an endless thing, is there really nothing we can do about it? Or is it possible that we can only do some creative thinking by virtue of our genius brain, before we can jump out of this quagmire? Of course not, the world is not so pessimistic. In fact, as long as the realization of 2, according to the system thinking method to do, the problem is solved.

Is your light still on? (2)