Remote Windows assistance

Source: Internet
Author: User
Windows Remote Assistance can be initiated in two ways:
1. Email Format 2. Windows/msnmessager. Open the Start menu and select all Program-Remote Assistance: invite someone to help you. Two options are displayed. windowsmessanger: you and anyone who need help have an MSN/hotmail account. after both parties log in, you choose to invite the other party for Remote Assistance in the option on the right of the chat window with him, you will send an invitation message to the other party. After the other party confirms, it will establish a connection with you.

2. email you need to set your name and invitation expiration time, set a password, and inform the person who helps you of the generated file as an attachment and password. Wait for him to open the file and enter the password, establish a connection with you. After the connection is established, you will see a window that says "XXXXX has accepted your invitation and is ready to connect to your computer. Would you like XXXXX to watch your screen and chat with you? "Click Yes, and wait until the connection is complete. A remote assistance window will appear. The area on the left is the region, the function button on the right is the stop control, send the file, and start the voice call, set and hang up. Help. The buttons in the top row of the Remote Assistance window of the recipient are to obtain control, send files, start voice calls, set, hang up, and help. The left column is the text communication area, and the windows on the right is the whistler desktop. There is an hide button in the middle of the left and right windows to hide the windows on the left. There are two buttons in the right window to switch the proportional mode and actual size. At this time, the other party points to gain control, and your screen will appear. "XXXX wants to share your control. Do you agree? "If you click yes, you can control your machine as you control your machine, and you can see everything you do. You can also cancel the control to terminate the control of the other party. The last thing I want to talk about is that the Remote Assistance connection is based on the information in the invitation letter to connect to the computers of both parties. your IP address is not fixed. For example, when a dial-up user sends an invitation, you are disconnected, after you re-connect to the Internet, your ISP assigns you another IP address different from the previous one. In this case, you only need to click the invitation to be resending on the invitation status page, click resend. Pay attention to firewall issues during connection. The remote assistance and port used by Windows XP are the same as those used by Terminal Services, and 3389.

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