Summarize the advantages and disadvantages of deploying Unified Communication

With the proliferation of Unified Communication Technology, many enterprises are actively involved in deploying a unified communication system. However, many enterprises do not know much about this. This article will summarize the advantages and disadvantages of deploying Unified Communication for an example, and provide you with reference materials, hoping to help you understand this aspect.

For CIOs, the process of deploying a Unified Communication Project is often daunting.

Unified Communication is a wide range of topics. The deployment time may bring unexpected benefits and unpredictable traps.

To learn about the situation during the deployment process, we interviewed CIOs and IT directors who have carefully deployed the Unified Communication System, I hope to know the specific situation of the entire process and what preparations are required.

Advantages of deploying a Unified Communication System 1

According to experts, there were no accidents throughout the deployment process. "We originally expected a decrease in the signal definition, but we did not actually use it. In fact, we found that in most cases, the call via Akio technology is better than the direct connection ."

Sidilebags said he received "feedback from the heads of major departments" and they were satisfied with additional features such as click call brought by unified communication. "This convenience feature is very satisfying to the Senior Management Team," he said.

Disadvantages of deploying a Unified Communication System 1

When the system is used at home, there is a problem with routing, which leads to the voice of the party in the conversation. It takes one afternoon to solve the problem. "We have not encountered any serious problems," hidirebags said ".

"Our plan is clear about this. During our communication with Akio, we had excellent deployment support. Therefore, when we really started implementation, we had completed the preparation work, except for a problem in the afternoon, the work of the entire team is comprehensive and accurate. The transition period is short, and we have not encountered any problems ."

Allen cokamam, director of Enterprise Information and communication technology services at the local council in huekfield, is deploying the Siemens OpenScape Unified Communication System. He will comment on the integration of Office Communicator and Mobile Phone Based on IP phones.

Advantages of deploying a Unified Communication System 2

"For managers, the biggest benefit is the actual effect," cokamam believes ."

"As a manager, I personally think it is very valuable to know someone sitting in front of a computer," he added.

The system also contains third-party components from consultants and Microsoft, which can effectively reduce the delay of phone messages and email reply.

"You know that they may not be there at the time of dialing the phone number. At the time of sending the email, you cannot know whether the recipient will receive the phone number or open it after a short time. These situations will not happen again. It makes your communication method stronger and more effective ."

Disadvantages of deploying a Unified Communication System 2

"The biggest challenge we face now is the migration of the existing telephone system. we need to be extremely careful to ensure that there will be no problems throughout the process and the impact on our telephone services. ."

Nick Scott, IT Director of NB Real Estate commercial Real Estate consulting, is recently upgrading the company's telephone system. He chose the ELTs telecommunications group and Microsoft Office Communicator Office Communications Server OCS) 2007.

Advantages of deploying a Unified Communication System 3

According to Scott, the company's progress in some areas is faster than expected.

"We originally thought that it would be a very slow process to collaborate with the old system to understand its usage, but the actual work showed different signs and the work was very fast, "He said, this benefits from the simple integration of the telephone system in the Unified Communication System.

We also found that the system is very convenient to use without any professional knowledge. "We have found in many occasions that people use Outlook to call their mobile phones without being trained. Therefore, I think the system is very intuitive and much more convenient than I initially thought ."

Disadvantages of deploying a Unified Communication System 3

According to Scott, the system encountered some technical problems during the start time. "The [Bolt System] is done first, but our Microsoft Communicator needs to be re-installed to support related functions ." He said.

"Although we didn't work for the first time, we didn't find any problems after we started and started running. It has always been very reliable ."

Scott also stressed "lack of knowledge about Unified Communication Technology. "Many people don't really understand it," he said. "You may think that you should call other people by phone, and data is transmitted to communicate with others, which is more similar to digital products to some extent. This may be a little different. But in the long run, I don't think it will become a problem ."