When the Windows XP system opens the word, it prompts & quot; how to send the Error Report & quot;

Solution to "Send Error Report" prompt when the Windows XP system opens word

Word is the most common office software. Recently, many users of the XP system have reported that they always encounter a situation where the Word document fails to be opened and an error report is prompted. This is because a file in the word program folder is damaged. Let's take a look at the solutions to this problem!

Method 1:

1. Open "my computer", click "Tools" in the menu bar and select "Folder Options ".

2. In the pop-up Folder Options, switch to the "View" option and deselect the check box before "Hide protected operating system files, then, hide files, folders, and drives.

3. Search for the "Normal" file in drive C and delete it.

Method 2:

When the word document is opened, whether to start the Word document in safe mode is displayed. Select Yes. Click file --- New --- template on the local machine, and then delete the blank template.

If you cannot open a Word document, follow solution 1. If the problem persists, continue to use solution 2.

Method 3:

1. Click the database icon on the taskbar to open the computer resource manager.

2. Click the tool button in the upper left corner of the resource manager.

3. Click the folder Option Button in the drop-down menu. Open the folder option setting interface.

4. On the folder option setting page, click the second tab on the top to view the information.

5. Go to the progress bar on the right of the drop-down list, find the hidden files, folders, and drive options, and select them before them, that is, click the dot. Then confirm to exit.

6. Open the resource manager. In the address bar above, enter an address such as C: \ Documents and Settings \ Administrator \ Application Data \ Microsoft \ Templates, and press enter to open the address ., This step is critical.

7. delete all the files with the Normal name. Do not delete the folder.

8. If you open the word again, is it normal.

Notes

Note the folder location in Step 6. It is best to copy it to the address bar in this experience to ensure that it is correct.