1, first look at the local area network other computers are also the same problem, and then check the computer log, workgroup mode is in the same group;
2, check whether to open the relevant services, right button My computer, select Management, click the "service-computer Browser" to see if the service is started, right Network Neighborhood, select Properties, in the local connection properties to see "Network Files and Printer sharing" this service is installed;
3, check whether to enable NetBIOS on TCP/IP;
4. Network Neighborhood-Properties-Local Area Connection-Properties-tcp/ip-Advanced-wins-"Enable NetBIOS on TCP/IP" to see if the startup is OK;
5, check the firewall, Control Panel-firewall-control Panel-management tools-Local Security policy-IP security policy, to see if the firewall is open;
6, clear the cache, and then try to connect, the following steps:
Open run, enter Cmd.exe, and enter the following command in the command Line Indicator window:
Nbtstat-c This command clears the name cache.
Nbtstat-n This command to list
Nbtstat-a each other's IP force to query each other's machine name, such as Nbtstat-a 192.168.0.13