WeChat public platform development: description of multiple customer service interfaces

The principle of the official multi-customer service interface is that the developer server returns a response message of the specified type through the information sent by the user, so that the user's conversation status switches to the official multi-customer service status (for a period of time ), during this period, all information sent by the user will not arrive at the developer's server, but be transferred to the software with multiple customer service Services. The principle of the official multi-customer service interface is that the developer server returns a response message of the specified type through the information sent by the user, so that the user's conversation status switches to the official multi-customer service status (for a period of time ), during this period, all information sent by the user will not arrive at the developer's server, but be transferred to the software with multiple customer service Services.

To implement multi-customer service, you must use a verified service number. go to the backend service> Service Center> Multi-customer service to apply for and set up, for more information, see the official announcement: https://mp.weixin.qq.com/cgi-bin/readtemplate? T = news/vote_wkd_tmpl & lang = zh_CN

If you use the Senparc. Weixin. mp sdk, you only need to return a similar message when processing the information:

////// Process text requests //////

 Public override IResponseMessageBase OnTextRequest (RequestMessageText requestMessage) {if (requestMessage. Content = "customer service") {return this. CreateResponseMessage

 
  
();}}

 

Note: Currently, due to official restrictions (or bugs), you cannot use the menu-clicked response to switch to the multi-customer service status.

More public platform development: more articles about customer service interface instructions should be noted at PHP Chinese network!