Hyperic Agent installation and configuration report-No token file found, waiting for Agent

I have worked hard with VMWare to solve the problem. the solution is as follows: * Stop the agent Windows service. * Make sure all the agent processes are down-wrapper and Java processes. * Verify that the path % SystemRoot % \ TEMP exist in themachine. * If it exists, remove the file: % SystemRoot % \ TEMP \ agent. encrypt. lock * Open % AGENT_INSTALL_HOME % \ bundles \ agent-5.0.0 \ bin \ hq-agent.bat (% AGENT_INSTALL_HOME % is probably C: \ hyperic \ hyperic-hqee-agent-5.0.0) ** Search for the following text: set CLIENT_CMD = "% HQ_JAVA_HOME % \ bin \ java" ** And replace it with the text: set CLIENT_CMD = "% HQ_JAVA_HOME % \ bin \ java"-Djava. io. tmpdir = "% SystemRoot % \ TEMP" ** The rest of the line shoshould stay as is. * Open % AGENT_INSTALL_HOME % \ bundles \ agent-5.0.0 \ conf \ wrapper. conf (% AGENT_INSTALL_HOME % is probably C: \ hyperic \ hyperic-hqee-agent-5.0.0) ** Look for the wrapper. java. additional propertiessection. ** Add the following new line at the end of the section. don't forget to replace the XXX with the correct number. wrapper. java. additional. XXX =-Djava. io. tmpdir = % SystemRoot % \ TEMP * Start the agent in the usual way.