The last time I got a PHS, I don't know Guangzhou Telecom has opened a small secretary service trial for no reason. Although there is no charge, I feel cheated, so I complained to No. 10000,
However, the results were not good and they had a bad attitude. Afterwards, they complained to the Ministry of Telecommunications Supervision and Administration of the Ministry of Information Industry. A week later, the telecom specialist replied with a good attitude,
I also called out the complaint recording, checked the database billing records, and finally accepted their apologies. They also promised to take measures to avoid this problem in the future,
I also asked me to fax back my opinion to them, because the Ministry of Industry and industry wants to file records, and I still feel very formal. Many of my friends asked me about this,
Therefore, the Ministry of Telecommunications Industry's complaint methods were published (because too many people do not know)
Website: http://www.chinatcc.gov.cn/Tbshome/default.asp
China Telecom user Complaint Handling Center, Ministry of Information Industry, zip code: 100083
Tel: 010-12300 Fax: 010-12300-2 or 62304355 mailto: accept@chinatcc.gov.cn
