Soft work 4: User Experience Analysis: taking "Division road Nantong Website" as an example

I. Objective: To develop UX analysis for the Division road.

PS: Comparison of 2 other learning sites: 1. Umu learning platform; 2. Student Safety Education Platform

• Based on the case analysis, 7 rules of user experience design are realized.

Second, the process

(a) Satisfaction of the place

1. Interface conforms to Convention

After entering the website, the Welcome screen appears first. Interface display "Welcome into the Division road Nantong" word, and scroll to play the near modern Nantong representative excellent teacher's introduction, the interface is simple and generous, to wash ink as the bottom, very in line with the teacher's style, showing the site for the user group for teachers.

Click anywhere to enter the home page, the first page has a navigation bar, below the contents of each module, the bottom also has an address. Contact telephone and other information, the visible interface conforms to the Convention, clear and easy to use.

2. Give users timely and prompt feedback

Home on the module to update the relevant content, especially the "recent training" module, point into any one of the training program can view the information of the workshops. The page also has "Back home" button, you can quickly return to the homepage, very user-friendly.

3. User control rights

The function of the website is to provide teachers with corresponding information and resources. Click on any one of the information, the user can get the relevant info; Click on any of the courses, users can choose to watch any course online, the interface has a variety of buttons, you can choose to toggle the sidebar, jump to any PPT content or AutoPlay, zoom in or zoom out, print, download, open the current page and tools in a new window, User control power is strong.

4. Consistency and standardization

The content of each link in the homepage corresponds to the title, conforms to the consistency, the title of the page has no specific terminology, is easy to understand and conforms to the standardization.

(ii) Unsatisfactory location

1. Not suitable for all types of users

First of all, "Division Road Nantong" mainly for the education in Nantong teachers in the community and the need to obtain teaching and learning related resources of students, of course, not logged users can also browse the information on the site; Nantong Safety education platform is the same, and Umu learning platform can only be accessed after landing, this is "Division Road Nantong" advantage.

However, click on the "Login" button found that "Division Road Nantong" Login system only provides login and no registration button, may only be designated users will be issued a user name and password for use, and Umu learning platform can be registered, available mobile phone number or account login; Nantong Security education platform available account, QR code or QQ, Weibo account login, applicable to all types of users.

2. Unable to help users troubleshoot network defects

"Division Road Nantong" page is simple, no help, hint or mobile download, when the user is facing such as can not login, link cannot open, network failure and other problems can not get help, and Nantong Security education platform provides a variety of ways to solve the problem, the left side of the page has the official QR code, Users can scan the QR code to enter the official platform to retrieve the account password, but also to download the mobile version, when the PC can not be used on the mobile side, the page to the right of the "Help Center" and "online consultation" button, users can get help through the two buttons.

3. No necessary hints and help documentation

Through observation, "Division Road Nantong" site does not have similar "help" tips or help links, and from the Umu learning platform Login interface We can see, below the "About Us", "service agreement", "Privacy Policy", "Help Center" four tips link, you can learn about the Umu learning platform related information , access to the "Help Center" can be seen, there are various "quick start" information, the information is fully understandable.

In summary, referring to the user experience design of the 7 UX evaluation criteria, "Division Road Nantong" site interface simple and generous, in line with the standard, but from the user's point of view there are many defects and shortcomings, there is a lot of room for improvement.

Soft work 4: User Experience Analysis: taking "Division road Nantong Website" as an example