Female master's phone is stopped suing operator's first trial lawsuit has filed appeal

When the phone balance is not enough to pay for the package, users will be shut down by the operator.　　Wang Chen Morning Post data Many people have encountered because the phone balance is not enough to pay the package costs, but the operator downtime. Many people have been faced with the phone balance is not enough to pay the package costs, and the operator downtime.　　The 24-year-old master Sun Yue also suffered the same situation, but she chose to sue the operator to court.　　Because 7 yuan mobile phone was stopped this January 17, Sun Yue in road a mobile phone operator's business hall for mobile phone number network services, and for "package (Campus Edition)" Operations, the business cost of 26 yuan per month. March 1, 2010 20:37, the balance of the above mobile account is 18.85 yuan. March 2 17:4, the balance in the number account is shown as-7.15 yuan, and the number is shut down, can not use any call, SMS and data traffic and other business.　　Operators online Business hall related pages show "As of March 2, 2010, your month has generated the phone bill (including the monthly rental function fee): RMB 27.60 yuan." Sun Yue that, since the account balance is shown to be negative, it means that the operator has rights over sun-Moon. Therefore, they actually have paid the month of 26 yuan package costs (of which 18.85 yuan has been deducted from their own accounts, of which 7.15 yuan for the operator to bear the debt), should enjoy the corresponding communication services, that is, dynamic zone network chat packages in SMS and data traffic.　　However, the operator has not provided any services, instead of shutting down the phone.　　Accordingly, Sun Yue will the operator sued the court, request to return has deducted 18.85 yuan, abandons 7.15 yuan creditor's rights, amends and undertakes the transportation expenses and so on 20 yuan. First-instance unsuccessful female master of the trial, operators believe that Sun Yue is prepaid fees and not registered billing users, so when the mobile phone account in the deposit of less than the choice of the package based on the monthly fee and not timely recharge, the system will be the user's mobile phone downtime. In the "Customer Access service agreement" signed by Sun Yue, the operator has the right to suspend or restrict the user's mobile communication service when the user prepaid payment is completed without timely replenishment (including a prepaid account balance not sufficient to deduct the next prepaid fee).　　Meanwhile, on February 25, 2010, operators have alerted the plaintiffs through 10086 SMS platforms. The court concluded that the operator did not have any default behavior.　　The first instance verdict Sun Yue loses. Yesterday, Sun Yue in an interview with the Morning Post, said the phone balance at the end of the month is 18.85 yuan, thereafter, 7.15 yuan, which means that the two sides reached a 26-yuan package contract, so operators should provide corresponding services and enjoy 7.15 yuan of debt.　　Accordingly, Sun Yue insists that the lawsuit is reasonable. Sun Yue said he had appealed against the first instance's verdict. The second instance will be held in Thursday.