Haier Mall in accordance with "about" service, users spit Groove services to the Force

Former Minister of Commerce Chen Deming in the 12 session of the National People's Congress at a conference news center when asked, once again to the network to buy the slow, online shopping and other bad experience pushed on the cusp. With the continuous maturity of the electrical business system, online shopping has become one of the common means of buying and selling goods, and logistics and distribution issues, has been the entire electrical industry's criticism! Everyone's power network purchase is due to the nature of the commodity itself, easy to damage, can not be split, large size, such as mobile or uneven external factors are likely to cause its damage, to transport more inconvenience, so that users in the purchase of their logistics and distribution issues such as worry, and a vertical electric dealer, With its power to the logistics system opened on the frequency of praise. Haier Mall by about service, broken industry ice Haier Mall as everyone power grid shopping industry pacesetter, has been striving to pursue the perfect user experience. Whether in the three or four-line city of the remote village or the small high-rise without elevators, Haier's service personnel can be fully "about" delivery, at the agreed time to the agreed location for the customer installation and explain the use of methods. This is not a pacesetter case but the entire Haier Mall service rules. Such service rules, is from the Haier Group for many years in the "Logistics network", "Marketing Network" and "Service Network" and other aspects of fine tillage, the first of the Electric business virtual network sales and the reality of the integration of the actual channel integration model more shortened logistics time, but also a strong guarantee of after-sales service! Users in the Haier Mall virtual network under the single, means that behind the Haier National 83 logistics warehouse and more than 3,000 Star Service center of the entire flow of intimate service. Coupled with Haier Group for more than 20 years to establish a full range of home appliances product line, for consumers to create from the product purchase, order, door-to-door to after-sales service of a complete set of User Service security system, even in the rainstorm and other extreme weather, can still provide users with the most convenient and worry-free home network purchase experience, Thus occupy the portal location of everyone's electric network purchase. Mall users praise repeatedly, received a good reputation from the southwest of Mr. Wang lives 7 floor, in Haier Mall bought a Haier bcd-215sfes/three refrigerators, 1.75-meter high, atmosphere grace, the order submitted this afternoon, the next day Haier Mall's master to send to the In the absence of the elevator with his head about the elevator on the floor, upstairs without the slightest irritability and careful testing and installation, before leaving to tell Mr. Wang any questions can contact him. Mr. Wang said that such a service how can not 5 points can not praise? Open Haier Mall in detail to see the user comments A column you will find that a variety of customer service and after-sale praise ensued. A mall user message said: "Haier's products are not said more, with very convenient and worry." The service should praise one, the delivery master is very professional and polite, just moved home on the ground especially dirty and wearing shoes to come in, will also come to buy something else. " Considerate and thoughtful Haier Mall after-sales service to the user brought a good online shopping experience, but also for the Haier Mall in the home market to buy a good reputation accumulated. Hundreds of thousands of user evaluation represents the user's recognition of Haier's quality, hundreds of thousands of benign user evaluation represents the user's recognition of Haier Mall service. Haier mall inside the message said: From the CEO to the market operators, every day to post the first task is to see the user comments, this is the end customer's true idea, is our service and quality of the monitor, is the market vane. A manager at Haier Mall said a comment is a story, especially the beginning of a bad comment, you wait to see his additional comments, the final affirmation is good, because we will implement to the people, implementation to a telephone customer service, implementation to a delivery master, from the details and fundamentally solve problems, until the user satisfaction, In the additional comments to give us affirmation is our final answer! This service concept and from top to bottom of the strict implementation of the spirit of Haier!