How to motivate your employees? Learn from CRM data

Source: Internet
Author: User
Keywords Large data

1. Target motivation
The development of sales target is a kind of psychological gravity of team, set up appropriate goals and rewards, inspire the motivation of employees, to arouse the enthusiasm of employees. At this point, the enterprise needs to assess the annual performance of the enterprise objectives and incentive measures. The role of CRM is to evaluate the benchmark, historical data, through the past sales performance and the Year-on-year chain analysis, you can draw a more rational goal, rather than seemingly "lofty goal" of the empty plan.
According to the various statistical chart data in Xtools CRM, we can get the rational analysis and judgment, then the annual target of the enterprise is decomposed into the quarterly target, the monthly target ... Then the responsibility to the person. To avoid the waste of resources caused by excessive pressure through the rational allocation of tasks to groups or individuals through CRM clients ' high seas functions. These goals and objectives are closely linked to each individual, improve the team's cohesion, combat effectiveness.
2. Successful case motivation
every enterprise in the enterprise culture, there are many stories to tell employees, of course, the story here is not fairy tales and martial arts, but the past to make a single successful experience. Employees will follow the story of the "protagonist", objectively improve their ability to work secondly, these so-called make a single story, the history of CRM abound. Over and over again in the documentary communication record, you can get more than just the results, more business details, work points, from learning experience and common methods, and then get more confidence, more attack the determination of the single, an intrinsic motivation.
3. Enterprise Motivation
When employees work in a business, many people simply treat it as a job, not a career, and managers should develop their own career plans to motivate their ability and efficiency. Is the so-called surgery industry has specialized, through the ages, civilized progress, people learn to collaborate and exchange, the advantages of their maximum play, is the most conducive to individual programs. In CRM, the key point of dividing role division function, each work table shows only the important daily related to it, and can excavate the cooperating data of other departments deeply. For example, in the Customer view, customer service personnel have their own After-sale information query module, but at the same time can apply for information sharing, access to the customer's business initial details as well as the payment, delivery, maintenance and so on, the overall information has also improved the quality and efficiency of the service. So give employees positive affirmation, but also should better guide their career direction.
4. Positive factors motivate
employees to complete the task, more or less psychological need for a certain, and then think about the defect, human nature. Bosses in the decentralization or the mandate of some tasks to subordinates, often only wait for results, and ignore the stage of communication. The daily Weekly monthly report of CRM strengthens the communication of Ober and Nieder, and combines business data and work information, subjective and objective dialectical analysis, the manager can give more practical guidance plan. The Hall of Fame in the Xtools CRM Workbench is very eye-catching setting and is also a positive affirmation of mission and performance, while encouraging the healthy competition of the team. Of course, the simplest way to give affirmation is to pay, CRM salary management is very simple and practical pay, pay the tools, timely adjustment and approval of the release, played a role in the incentive pay lever.
5. Subjective emotional stimulation
no matter what the so-called "emotional incentives", such as play together, eat and drink together, may not be obvious effect. Emotion should be based on the consistency of corporate culture and employee personal values. As Maslow's hierarchy of needs theory, the enterprise ultimately let employees get a sense of belonging. There are some similar marketing methods of millet, the sense of participation produces value. Now 80, the staff of a strong sense of self-awareness, value diversification, so boss should be closely with the Internet thinking, information management, mobile office ... Enterprise management should keep pace with the times, rigid traditional management mode, it will not be the management of this new era of effectiveness.

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