Interview of Webmaster Club news Release System

Source: Internet
Author: User

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Webmaster files: Cong, 31 years old, in the school began to learn computer programming in 95, wrote some simple procedures in basic language, working platform for 386 computers, at that time 486 of the computer is a luxury, the school only one, teacher-specific, hehe!!! When the students around are learning to type, but I put into the software program learning, so so far I will not five typing, only pinyin input. 98 has the idea of making a website program, and soon into the preparation, 2005 launched the Webmaster Club news release system, because the program is simple to use, powerful, very popular with consumers, only one year of time the program on a Web site on the download volume reached 10,000 times, At present, has been squeezed in the domestic press release Program 10 strong ranks.

Site Archives: Webmaster Club news Release System, established in 2003, began testing the Web site procedures, and clear the development of news website program Target, 2005 website officially run, is one of the few domestic only provide fee-based service design website, do not provide free web site program Download, At present, the website has become a well-known website design center.

Low price, excellent procedure, quickly occupy the market

May 2005, stationmaster Club Press release System official edition release, when release this procedure to the website's foreground is more vague, because the on-line free procedure is too many, does the charging procedure whether can open the market, my heart also has no bottom. Soon, I published a trial version of the online by the various source download station, QQ and telephone consultation of the people also up, there are individuals also have units and enterprises, as well as magazines and newspapers, almost all over the country, all walks of life, even the state-level units and enterprises to consult to buy.

Later I analyzed the reason, some free online procedures have loopholes and Trojans, some people eat this aspect of the deficit, so also dare not use; There are free programs added to the secret, it is inconvenient to use. And my program after years of debugging has been very stable and safe, more importantly, the source code is not encrypted, users can modify any of the code in the program, very convenient. Free program also has a big disadvantage, that is, the function is not strong enough to restrict the development of the user site. In order to test my program function in the end what can achieve a program, I have a portal site complex news channel for the purpose of the design, the results show that the Web site program can easily reach the effect of the portal, in the function can reach the domestic first-class level.

Do a news portal needs tens of thousands of dollars, and my program only needs hundreds of yuan, so low price is very popular with users. In the domestic large-scale source code station, stationmaster Club press release system in one year time, each source station download volume reached more than 10,000, the domestic large and small source station should have more than 100, even if the download volume of each home has 1000 people, my website program has been downloaded at least 100,000 times, this is a huge number, Because the number of websites in China is only 700,000.

Warm service, honest and trustworthy, slowly sit steady market

Since the beginning of the website, I have established a system for my website, summed up eight words "warm service, honest and trustworthy", online communication is sometimes very easy to misunderstand, such as user counseling, in peacetime daily life, he asked a sentence you answer, very normal, if used in the network will not be, Users will feel the staff here is not a bit cold?! If the consultation of many people, the answer is slow, it is more likely to misunderstand, so I try to show on the Internet as far as possible, and find their own reasons and shortcomings, to provide customers with as much information and technology.

I think the service is part of the program, the two are not divided, to provide users with not just code, more importantly, thoughtful and thoughtful service. Do not only take into account the quality of the program, but also value the delivery of follow-up services, a lack of good service support program is not a qualified procedure, it is based on this understanding, I have a great patience and responsible attitude, for each customer to provide perfect service. In the interests of the time, I always feel that even if they eat a little loss, can not let customers suffer. For example, changes to the program, as long as the simple I no matter how busy, but also to help customers do free.

The level of trust in online trading is the bottleneck of income, how to attract more new customers and continue to let the old customers buy your program? Can only rely on honesty and trustworthiness, rely on people's reputation to promote, I am in the site of the first article on the FAQ on the "fair", such as the price of the program, most customers think too cheap, For this part of the customer I can put the price of the program, but whether the school students or business owners, I quote is a price, never look at people quotes.

I will explain to the customer before the purchase, the paragraph immediately after the program to the customer, in order to ensure this agreement, in the customer remittance period I always stay at the computer, although I have never cheated a customer, but the new customers I still do not understand, if the remittance after the internet can not find I will be very anxious, such a mood I am very understanding, As soon as I find out the money, immediately to the program to the customer, and then to provide customers with a user number, the role of this number is: because the customer more or buy a longer time, afraid to forget the customer, customer consultation when providing this number, I can quickly find out what this customer purchase procedures, and to provide him with the corresponding solutions services.

After the market is slowly sitting tight, I was in the industry's first open service standards, proposed three VIP level of service measures: If the program a function is not normal use, long-term free modification, that is, the long-term provider upgrade services; If the customer simply changes the page, can provide relevant help and technical solutions Take into account that some customers can only use the time to work, rest hours to do the site, so the customer will enjoy the program for free evening and holiday solution services. The introduction of these three measures, so that Webmaster Club website Design Center's visibility more enhanced, in the industry's influence has been increasing, by customers are also more and more praise.

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