Mobile phone traffic is not a purchase that has

Mobile phone traffic does not exist "buy is owned"

Flow is not real property, in essence, consumers of the network equipment operators have the right to use, there is no "purchase is owned"

According to media reports, Hunan Changsha Mr. Liu because of the use of mobile phone traffic is clear zero and sued the telecom operators, the reason is "money to buy traffic, the flow of excess to pay fees, unused flow is not cumulative." The contract does not specify that the remaining flow will be cleared, if the excess package to pay, the flow is not finished, it should be cumulative to the second month. "Someone in the tweet forward this message, the day was forwarded 20多万次, the majority of users support, think" has been purchased traffic belongs to the user, even if not run out, operators also have no right to recover.

In fact, the flow is not a physical property, but network equipment service time, in essence, network equipment has the right to use the term, users use mobile phones to access the Internet, the need for wireless base station, transmission network, backbone network, such as a number of network equipment. Users use the equipment provided by the operator and the corresponding services, it should be charged. Billing according to traffic (or in terms of the length of the Internet) is a common practice for the telecommunications industry to measure the amount of equipment used by users and to charge them. Therefore, in a certain sense, traffic is only convenient for operators and users to settle charges of measurement units, is essentially a specific time period of network equipment rights and related services response. The consumer order flow package is equivalent to renting the operator's network equipment, only the right to use, does not have ownership, there is no "purchase is owned" argument.

The production and consumption of telecommunications services at the same time, with "restaurant can not eat up to pack" to analogy "unused flow can accumulate" inappropriate

In the debate, some people to "eat in restaurants can be packaged" as an example, to demonstrate that "traffic is not used up should not be clear 0." However, this analogy is not appropriate, first of all, telecommunications services are intangible, the provision of services to the integration of service resources packaged for sale, and secondly, the production and consumption of telecommunications services at the same time, can not be separated, can not be stored. The restaurant offers two parts: a tangible meal and an intangible dining environment and services. However, the biggest cost of restaurant is not the food itself, but the field rent and personnel wages, field rent and staff wages on the corresponding intangible dining environment and services. In the case of customers can not finish, the physical meal could be taken away by the customer, the restaurant stopped the customer service, the intangible dining environment and services could not be packed away by customers. Because of the combination of service and time, dynamic and unable to store, traffic is the same truth.

In fact, the flow package is originally a "limited discount"

The essence of the flow package is, in the agreed time, consumers to ensure that the amount of traffic, operators to provide cheap prices, belong to the "time-limited discount"

From a commercial point of view, "monthly traffic" is a marketing tool for operators: customers to ensure the number of purchases, operators to provide cheap prices, the essence of "small profits but quick turnover." Consumers buy "monthly traffic" is essentially "limited time" services, and Film Exchange volume, fitness year card, in a certain period, operators at preferential prices to sell traffic, encourage consumers to use up, through such concessions to consolidate and expand the market, is the normal economic behavior.

In the telecommunication service industry, its optical fiber network, base station, the exchange equipment room's basic construction and the foundation operation cost is very high, the operator obtains the relatively high service charge with the extremely small individual service cost, uses to share the huge foundation cost and even the profit. Increase efficiency as much as possible within the range of the device capacity, but too high user volume is not a good thing, if the wave crest than mobile communications operators of equipment service capabilities, will cause network congestion, and too low user volume is doomed operators will bear losses, relatively inexpensive monthly subscription mode can effectively guarantee the user volume and flow of the smooth, This is also the common practice of telecom operators all over the world.

The existence of the flow package has greatly reduced the consumer cost, if there is no preferential flow package, only in accordance with flowmeter fees, consumers more loss

In fact, telecom operators in the preferential flow outside the package, provides a free transfer period of the flow, that is, the most basic according to the flow rate of the standard charges. In the standard tariff mode, how much the consumer will be paid, in fact, as long as the payment, even if not now, can be transferred to other times. In the existing package price is significantly lower than the standard rates, the existence of flow packages significantly reduce consumer costs.

Take the case to accept the location Changsha as an example, Changsha Mobile is not the only one to launch a monthly package of operators, with its data package as an example, with 5 yuan 30m/months, 10 yuan 70m/months, 20 yuan 150m/months and other packages, but also with 3 Yuan 10M and 5 yuan 30M of fuel packs, If the customer has not settled before the current month has exceeded the flow, will be prompted to have flow stack, but only once a month, and after the flow of more than 1 yuan/m to settle.

In this case, the plaintiff Liu Ming in the mobile business Hall for 20 yuan 150m/months of the Internet package, after the end of the month, found only 58M, still left 92M flow is not used to be clear zero. According to the defendant Changsha mobile tariff standard, because it does not exceed the flow range, although the actual use of 58M of traffic, but also only cost 20 yuan, if the flow 1m/yuan standard rates, the plaintiff Liu Ming will need to spend 58 yuan, far exceeding the package price of 20 yuan. This shows that, if there is no operator's preferential flow package, only in accordance with flowmeter fees, consumers more loss.

"Flow automatic Clear 0" is not a disguised deduction fee

Flow package is the operator to provide "limited time" services, concessions have a deadline, flow package in the billing cycle after the end of the month of Qing 0 also understandable

In essence, the flow is invisible, resulting from the Internet and wireless communication system of the various aspects of the machine work together. Consumer use of traffic is equivalent to occupy the operator network equipment running time, is in the use of services provided by the operator. However, the service has the time attribute, in each profession, the service has the time attribute. Because the service is dynamic and intangible, cannot be stored. Operators, for example, are not able to save the Internet services provided by last month's network to other customers next month. Therefore, the flow and other industries, like services, have the time attribute, it is not likely to be like a product, can be easily retained. User's use of carrier network generated by the traffic and operator network equipment use (ultimately reflected in traffic) and the use of the period, that is, the time limit, inseparable.

As mentioned above, the flow package can be seen as a low-cost service offered by operators over a period of time, just as discounts cannot be discounted forever. Since the flow package is a kind of discount, and the discount is also a period of time, this period is the natural month for the unit of calculation, therefore, the flow package in the billing cycle after the end of the month of Qing 0 is understandable.

Consumers do not use the flow within the package, can be regarded as a partial waiver of such concessions, does not belong to the operator "disguised deduction fee"

In addition, the basic characteristics of the telecommunications business is the concurrent characteristics of production and consumption-that is, only consumers to consume (such as telephone or internet), the network and system of telecommunications operators began to produce, the so-called no consumption does not produce. Flow consumption is similar to the truth, the operator in the package fee to provide the amount of traffic only users in the consumption of the time only meaningful, from the point of view of resource management He just provides a commitment to provide you with the allocation of resources within this amount, not the flow of commitment. From the point of view of communication, communication resources are not exclusive to each consumer, the total capacity of mobile device service time is limited. Each consumer will form a certain degree of exclusivity, when a base station access to too many users, the speed will drop. If the user reaches a certain amount, the operator will no longer offer the package.

Take the hotel as an example, the nature of the consumer hotel is also in a certain period of time to occupy the use of equipment, that is, in the agreed period of time to enjoy the hotel room exclusive rights. This exclusivity is exclusive, and the hotel is no longer available to others for payment, even if it is not checked in. It is not possible because consumers do not stay, let it postponed to next month to live. Consumers do not use the package within the flow, can be regarded as a partial waiver of such concessions, does not belong to the operator "disguised deduction fees."

It doesn't make sense to ask operators to remove time limits

Request standard billing price reduction and reduce package price, but require operators to cancel time limit, the remaining flow into the second month does not make sense

Operators, as the subject of market transactions, have the right to decide whether their products are sold or not, and in which form they are sold, and they may question its high price and may question its monopoly, but cannot question what fancy it will sell. The question of "traffic clear 0" is able to attract a lot of eyeballs, to a certain extent, not people think about the matter after the idea of how much identity, but people for operators of services, tariffs, promotions and other policies accumulated over the years of discontent concentrated outbreak. Monthly flow clear zero unreasonable, but also a point of consumer complaints, but the more essential or high mobile tariffs long-term dissatisfaction. However, the flow package is just a billing method provided by the operator, in exchange for a more stable user rate in a relatively favorable price. If it is considered that the carrier's package price is too high, the requirement of standard pricing and lower package prices can be, but because operators provide the flow of service itself has a time limit, requiring operators to cancel the time limit, the remaining flow into the second month does not make sense.

Most of the foreign operators on the monthly flow package also has strict time limit, flow package can not accumulate

The vast majority of foreign operators, including Verizon in the United States, Vodafone in Britain, PCCW in Hong Kong, CSL, and Telstra in Australia, have their monthly flow packages that are automatically invalidated by the end of the month. In the UK, telecom operators include O2, Vodafone, Orange and so on, 15 pounds a month (about 150 yuan) of the package, in Vodafone to get 200 minutes of British domestic call time, 600 SMS and 100 trillion of internet traffic, but the flow package can not accumulate. In Australia, the mobile phone network traffic fees will not be rolled to the next month, if users use the bill and network traffic fees do not exceed the contract plan, the monthly settlement of all the remaining packages in the rest of the call time, network traffic will be clear zero, the monthly plan to start settlement.

Only a few of the country's operators, such as New Zealand, have launched a package that can be transferred to next month. But these packages, also limit the unused traffic can only transfer 1-2 months, but not multiple transfer. As a result, the packages that can be transferred are actually just relaxing the time limit from one months to 2-3 months. Correspondingly, the rate of these flow packages will be slightly more expensive.