"Last September 25, our company in the new egg online purchase of an electric pressure cooker, the website with ' Invoice tension ' for the since has not been invoiced." The day before yesterday, Mr Hong told the morning News hotline to reflect the matter.
According to Mr. Hong, the company purchased a 499-yuan electric pressure cooker on the new egg online on September 25, 2009. A few days after the delay has not received the invoices issued by the website. So, Mr. Hong will call the website customer Service hotline to inquire about the invoice. At that time, the website staff explained: The invoice is tense, will handle as soon as possible.
Now 4 months have passed, Mr Hong calls the new egg net customer service calls to the number of votes not less than 10 times, but the shopping invoices are still missing.
To this end, the author calls the new Egg net complaint department Head Zhao, he explained: "Mr. Hong bought goods from Beijing, when the Beijing side of the invoice is very tense, one months can only open 25." He said that the company has now coordinated the matter, is expected to Wednesday will be able to send invoices from Beijing to Shanghai.