Nokia Yer Shady! Self-exposure handset manufacturer Shady

When Samsung mobile phone's Chinese consumers for Samsung mobile phone "crash", "sudden death" noisy for a year, Samsung still indifferent, CCTV for consumers "backing up." October 22, CCTV financial channel "economic half-hour" column continuously broadcast a number of Samsung mobile phone models suspected of design defects caused frequent crashes, and Samsung in the maintenance of after-sales links to Chinese consumers have unfair treatment reports. The public is generally of the view that Samsung's responsibility after the sale, although Samsung quickly issued a notice that the 7 models for free repair or replacement, but there is a view that Samsung will not rule out the possibility of profit from mobile phone repair. Samsung's maintenance problems may be just the tip of the iceberg of Samsung, and whether or not Samsung's real situation is so rosy and thought-provoking behind the boom in sales. Profit through maintenance? This is not the first time CCTV coverage of Samsung's after-sale problems. October 10, CCTV exposure Samsung mobile phone external screen maintenance profiteering, the cost is only 10 dollars about the mobile screen profit doubled, and the exposure of Samsung due to design defects caused by the "font gate" problem, consumers in the formal channel to buy the products can enjoy the warranty service, but to take out a maximum of 2000 yuan maintenance costs. October 23 3:30 P.M., Samsung through the CCTV financial channel issued to the Chinese consumer apology and enterprise rectification statement A total of five, in the statement, the main content of the suspected design defects of the seven problems of mobile phone repair and extended warranty for one year. After the Samsung repair point to inform, "font door" suspected of the problem belongs to the consumer caused by improper operation, not within the warranty, this statement is not placed in the word. When reporters asked about Samsung's current attitude on this matter, Samsung Company's PR staff told our correspondent, "At present, Samsung's" Font door "all the response has been issued in the statement, on the concern of the further attitude, we are still in the process of propulsion, there is no other notice. According to CCTV reports, Samsung mobile phone repair 20%. Reporter visited Beijing Tongzhou District is located in Xinhua Street, private mobile phone sales and repair points, staff told reporters, "the number of Samsung mobile phone repair is actually very normal, because Samsung's sales are the best, the monthly can have hundreds of mobile phones, repair the problem is most of the boot screen, panic, touch not, hair hot serious, signal instability, Basically, the problem is not big enough to be repaired. Reporters on the "Samsung is suspected through maintenance profits," through the Public Relations Department staff to the Samsung company, the other side said the team will be consulted with the Samsung to answer, as of press, Samsung has not given a reply. Founder Securities TMT Senior Researcher Zhao to our correspondent said: "At present, Samsung a year global sales of more than 400 million mobile phones, China's regional sales accounted for around 20% of global sales, Samsung mobile phones are generally high-end mobile phones, maintenance of each mobile phone can profit about 2000 yuan." In fact, Nokia China's research and development staff told the newspaper reporter, "The enterprise in the product design will retain some of the defects, Samsung appeared in the ' Font door ' problem, which is basically seen in multiple smartphone brands. "According to Zhao's analysis," Apple mobile phones around the world last year about 140 million sales, Huawei mobile phone sales worldwide every year 7000多万部. Huawei's mobile phone prices are mostly within 2000 yuan, because the same problem for maintenance, maintenance costs only hundreds of yuan. "The pressure from rivals is a joyous occasion for Samsung, who is scratching its head at the aftermarket problems caused by product design flaws," he said. In the early hours of October 23, Apple released its latest generation of ipad Air and ipad mini Retina tablets, just one months after Apple released the iphone 5 C and iphone 5S handsets. After the 2008 Apple iphone listing, the smartphone market almost unified. Since 2010, Samsung has been working closely with China's three major operators, China Unicom and Chinese telecom, and has launched a variety of custom models to counter apple in large volumes, which also adds to the competitive chips with Apple. Samsung launched the Galaxy series in 2012 and became Samsung's most successful phone model, and Samsung began to compete with Apple by the east wind of Android. So far, Samsung's flagship Galaxy S3 has sold 5000多万部 last year. So far, Samsung's biggest rival is Apple, which is still the best-selling smartphone in the past year, although Samsung remains at the top of the high-end market. On October 25, Samsung just released the third quarter of 2013 earnings, Samsung revenue in the quarter to achieve about 55.69 billion U.S. dollars, an increase of 13% per cent, net profit of about 7.6 billion U.S. dollars, up 25% from the same period last year. According to analysts at Bloomberg, Samsung's net profit exceeded previous expectations, thanks largely to lower prices, increased sales of Galaxy smartphones and higher memory-chip prices. The CCTV financial report of Samsung mobile phone is suspected of design defects in the phone model is Samsung's best-selling two, Galaxy series and note series. In the two quarterly earnings, the Galaxy S4 and Galaxy Note 8.0 sales boosted overall sector performance by 9% over the previous quarter. According to the 2013.5 Annual report released in July this year, the largest mobile communications chain in Beijing, the company's biggest handset-selling handset, has a market share of about 15%, Samsung's market share is close to 40%, and domestic brands account for only 35%. One of the big advantages of Samsung is that the main components of the handset are basically self-sufficient, especially the screens and CPUs, which are often less plentiful, unlike Apple, where Apple's hardware is largely supplied by various generations of factories and Samsung is abundant. Apple's third-quarter revenue was $35.323 billion, up 1% from a year earlier, Apple's third-quarter net profit of $6.9 billion trillion, down 22% from a year earlier, according to Apple's fiscal year 2013 third-quarter earnings, July 24. Samsung's third-quarter TreasuryReported outstanding performance, but it is unclear whether Samsung's smartphone sales in China will be affected by Apple's recent close release of new products, and it remains to be seen that the first time reporters contacted Samsung to inquire about "the problem of a smartphone design that led to a post-sale issue, Whether it will affect Samsung's future market in China ", as of press, Samsung has not given a reply."