PICC Network Insurance Division general Manager Yuanyuling: The electric business looks very beautiful, does very tired

News and technology information March 22, by the Advisory Group, hosted the seventh annual Iris Summit held in Beijing today. This year's 2-day annual meeting, the first day of many industry leaders to participate in the Summit forum for Exchange and discussion. March 23 The next day, the industry elite on-site Multidimensional Analysis of industry dynamics, sharing successful experience and unique insights. PICC Network Insurance Division general Manager Yuanyuling the keynote speech.

"In China's insurance market, 2008 to 2011, the average annual load growth rate of 24%." and property insurance will remain above 20% per cent growth in 2012, Yuanyuling said.

Yuanyuling at the same time, to bring convenience to customers, but also to the insurance company to bring more customer service opportunities, E-commerce looks very beautiful, do up very tired, look very big, do up very thin. In the Internet world, the day is the same day, this intensive cultivation of my life, no hard work and down-to-earth spirit can not do it well.

Following is PICC Network insurance Division general Manager Yuanyuling speech record:

Yuanyuling: Good afternoon, everyone. I feel young, stylish, positive and sunny every time I come to this online forum. Before I speak, I particularly want to know, how many of our young friends here have bought insurance? I told myself I was talking to Eric Huang, and I was still in the first session of the Forum. This is the seventh session. From the scale I can feel that China's Internet is a thriving. I can see from the situation that everyone has raised their hands just now, I have also seen a development of insurance and the potential of insurance. Maybe today I am the only traditional industry, or we state-owned enterprises, once may be the only insurance company in China, this background may be different from the forefront of our present field.

What I want to share with you are some of the thoughts that we have done in Chinese insurance. PICC is the Chinese people's insurance company. There are really few units that can carry the words of the people. Therefore, the Chinese people's insurance company is the earliest, and the PRC with the same health insurance companies. 2003 We are the first listed company in the state-owned financial industry. In the 2008, PICC was the only insurance partner in China. At the same time, the company also won the Asia's most Non-life insurance title. As well as the highest credit rating of Chinese financial companies A1 level. People may say, I come up to say so many things, everyone will feel good old-fashioned. Or as if it were a combination of new fields. I would like to share with you the insurance in this area and the development of E-commerce, as well as our practice and thinking.

We know that foreign insurance, in fact, if I ask you in foreign countries, there are those who buy insurance, I believe that the possibility of a person will be absolutely bought. Because the foreign insurance penetration rate is very high. We are in the middle of communication with foreign countries they often say that our annual growth rate of 1% is great, and this growth rate is only fraction is reflected in the emerging growth.

In China's insurance market, 2008 to 2011, the average annual load growth rate of 24%. and property insurance in 2012 will sustain growth of more than 20% per cent. Like the United States, it's part of the insurance, online transactions reached 30% to 50%. South Korea, Japan is also a rapid growth. So from the domestic perspective, the new field of these years is also a vigorous development. Although it is a bit late to start than foreign developed countries, but the development of these years is changing rapidly. Of course the network changes I think here a little bit of fish. Because we are all experts in the network field, so the change of Chinese market net purchase is also fast growth. And this kind of growth is more reflected in, like my team of young colleagues, they often say that the total, I now from top to bottom, from the inside out, almost all online shopping. Can almost meet all the needs of his life. So it's a quick change to see the whole boss's sex-spending habits.

Then we talk about the big environment, just past the two sessions, Premier Wen Jiabao stressed that the active development of e-commerce, online shopping. Before 315 in 2012, CCTV had a big economic life survey that surprised us by the people's plan to buy the top three, home appliances, cars and insurance. Last year the insurance was sixth place. So it can be seen that our partners, or our young partners, say that the need for insurance is growing.

So I was thinking, in terms of insurance, why our state-owned company, which was traditionally a traditional area, was doing internet insurance, or, for example, developing it as a strategic platform. Actually very simple, regardless of the big environment, the market demand, once China is an insurance company, but now already many. You know in the United States, Google, the key word is the most expensive? Insurance。 50 dollars a Click. So you can see, he said, that America's advertising, insurance ads, has already covered its beer ads. Therefore, China's insurance market, the future will certainly enter into a more competitive, demand a broader market.

What do we care more about insurance companies? What is the quality of customers, how to give customers more excellent service. How to let the customer save the cost, what is the customer thinking? Always the first article must be cheap, can be cheap. The second one is convenient. Number three. Marketing. I am speaking here, in fact, this is the customer's hope. The traditional channel is in fact facing the problem that cannot solve, so this kind of angle, the new channel will play more and more role. So each insurance company, E-commerce has become a strategic platform. Not only sell insurance, more is the service, more is how through the channel to provide customers with a more full value. The price is cheap, because it is direct marketing. Second, you're anywhere. Maybe you're in class, five minutes before the boss notices. Or maybe you came home from work, suddenly remembered to go out to play tomorrow, have to buy an insurance. It's done on the Internet. So we want the market to be more and more wide. Insurance companies we do ourselves, insurance intermediaries are doing. Even our media, media. Including our car network, but also including Sina and so on, in fact, media companies in this platform. So from this point of view, it has its own mechanism of ascension.

Finally, I want to share with you the practice and thinking. PICC, the traditional insurance company. I said our net is Skynet, because it is more virtual. Human network, has a broad network of resources. There are hundreds of thousands of of service personnel. It's not that I'm high up there. Someone's place is insured, which we always emphasize. Everyone here, no matter where you come from, has a guaranteed institution. And the existence of these institutions, that is, can provide you with the most side of the service. This is also why the banking sector, once said ICBC fast, because it has more outlets. So we also build Skynet, PICC, the combination of the Earth network.

What products are available online now? First, people who have cars must buy insurance. Online insurance is 15% cheaper than traditional channels. Five minutes can be completed in full flow. We have a professional staff to send the policy to your hands, to help you charge. We have a family insurance. Young colleagues are longing for the house, spent a lot of money in Beijing to buy a house, it may be a lifetime struggle, if the water cover how to do? My own home, March 18 our home to stop the heating, No. 17th heating cracked, anxious not to worry? Luckily I have insurance. There are also accidental risks. This kind of insurance is necessary. Travel insurance, travel has become the embodiment of the quality of life of young people. Go out to play, 35 friends, you always need security protection, at this time you say midnight who you look for? So the Internet, can do. The minimum safeguard, five dollars can guarantee this kind of security. Two minutes to make an electronic warranty. Liability insurance, do you love dogs? have pet liability insurance. or a nanny. Therefore, liability insurance in foreign countries have a lot of space. I think it's very necessary for our white-collar workers. Because this responsibility is often unlimited.

This is some of our practice. Of course, in this industry, the electronic policy, the whole process policy is dumped. In addition, the car 24 hours online service. The original work time, you go to work to our agency, business outlets to do, you work, you have to do insurance, I also work. So the internet is actually very convenient. We did a statistic ourselves, in fact, 8 hours, the customer submitted for insurance more than half the demand. So this is why it brings convenience to customers, but also to the insurance company to bring more customer service opportunities. This is the recent launch of our mobile Internet, we call it palm. Online customers are not the bottom of the service? In fact, we provide more value-added services. For example, free rescue, including how fast, in fact, the claims, you, claims we are more people support. At this point, everyone is relieved to push it.

This is the industry and customer recognition of EPS. For example, the best E-commerce platform. This is how many years we experience in the middle of development. First and foremost, everything revolves around the customer. Especially for traditional industries. The integration of the second channel. The third is fast. I think the most powerful feeling in the field of Internet is good class, because it develops too quickly. Every day is a feeling of ever changing. One more thing is the combination. This is a micro-blog on a paragraph, E-commerce looks very beautiful, do it very tired, look very big, do it very fine. In the Internet world, the day is the same day, this intensive cultivation of my life, no hard work and down-to-earth spirit can not do it well.

Finally, thank you very much, but also take this opportunity for our large state-owned enterprises, we want to develop new areas, but also very welcome to join. One can walk fast, but a group of people can go farther. Thank you.