"Alipay with a doctor" or a fact

Source: Internet
Author: User
Keywords Solutions Alipay doctor-patient interaction the hospital see a doctor difficult

Alipay to solve the difficult to launch the future hospital plan

Type: Reprinted Author: Yan Jin Time: 2014-05-29 10:08:30

Alipay is advancing an ambitious plan to change the current overcrowded status of most public hospitals in China, helping hospitals improve operational efficiency and optimizing the allocation of medical resources.

On May 28, Alipay formally announced the plan named "Future Hospital." Under the plan, Alipay will open up its own platform capabilities to medical institutions in the future, including account system, mobile platform, payment and financial solutions, cloud computing capabilities and big data platform to help hospitals become more efficient in the mobile Internet era .

Previously, the network often spread the "disease Alipay" section, and the development of science and technology makes this Imagination a reality.

It is understood that the future, through Alipay wallet "service window", the patient will be able to directly complete the online registration, waiting, payment, inspection reports and doctor-patient interaction and other links.

Under normal circumstances, the patient needs a doctor's call number or a large screen display serial number outside the clinic, and in the "future medical" project of the Alipay wallet, the patient can make a call number inquiry on the mobile phone side and arrange according to the real-time calling number Time to go to the clinic, eliminating the waiting in front of the clinic.

When the doctor issued a prescription, the patient can pay directly in the Alipay system, without having to go to the window to wait in line; when the patient's test report or diagnostic report results come out, the system will be based on the hospital's image archiving and communication system level, push notification , The patient can view the report directly on the phone side or go to the automatic printer for printing and retrieval. After the visit is completed, the patient can also evaluate the hospital for treatment.

"The open platform is Alibaba's strategic focus this year and we hope to open up our ability to help us in all walks of life." Wang Lijuan, general manager of O2O division of Xiaoguang Financial Services Group, said that the healthcare industry is relevant to everyone , But also Alipay opening up and cooperation in key industries.

At present, China's per capita medical resources are very tense, lagging far behind developed countries. This also caused many problems such as difficulty in seeing a doctor, waiting in line and tension between doctors and patients. To solve these problems, on the one hand, we need to invest more in building medical resources; on the other hand, we must increase the utilization efficiency of existing resources. Alipay chose the latter path.

"Alipay is not a medical enterprise and there is no so-called ambition to subvert or rebuild medical treatment, and we hope that through Alipay's intervention and capability output, we will improve the efficiency of medical services as much as possible to facilitate patients and hospitals as much as possible." Zhang Jiangang, deputy general manager of O2O division of Xiaoguang Financial Services Group, said that the first phase of the "Future Hospital Plan" is to help hospitals establish a mobile medical service system. Zhang Jian Gang is also the project leader of "Future Hospital Plan".

The carrier that implements this plan is the "service window" of Alipay wallet. This is the Alipay wallet released in May this year, 8.1 version provides new features. The hospital can call Alipay wallet open interface, settled in service window platform.

Alipay medical products manager Zhao Liansheng said the hospital settled Alipay wallet "service window", the user can complete the registration via Alipay wallet, remote waiting, pay the consultation room, take the report form, after the consultation and other interactive medical treatment sessions, and Do not need to wait in line many times.

Compared with offline registration, Alipay can identify "Cattle" by technical means and data analysis, reduce the registration of Cattle and release more medical resources. Zhao Lian Sheng said, "If a person who registered multiple times a day, every day, then our system can identify, thus limiting the account."

Alipay will also provide free Wi-Fi service in the hospital and indoor navigation and other technical support, guide the user to the doctor, check, pay, take medicine and other locations.

In terms of payment, a product can only support their own users. Zhang Jian Gang said that docking with the health insurance system, Alipay is talking to the hospital and related departments, once completed the docking, the user will be able to complete the Alipay in real-time billing and self-payment part of the deductions.

In addition, Alipay wallet medical services window, but also increase the interactive features, both doctors and patients can interact and evaluate after the consultation.

Alipay revealed that as of now, in the first-tier cities such as Beijing, Shanghai and Guangzhou, Alipay has reached cooperation intentions with more than 10 top three hospitals, of which two have completed the development and are entering the test phase.

Alipay's Future Hospital Program has more long-term plans after reaching out to more hospitals. "In the second phase, we will activate the entire social health care ecosystem in conjunction with all the links such as the advancement of health care reform, online prescription of electronic prescriptions, nearest drug distribution, referral service, real-time reimbursement of medical insurance and real-time claim compensation of commercial insurance. In the third stage, We open big data platform, combined with cloud computing capabilities, and wearable device manufacturers, medical institutions, government health departments and other cooperation to jointly build a big data-based health management platform to achieve from treatment to prevention of change. "Zhang Jiangang told reporters, This is a 5 to 10 year long term plan.

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