Sellers bask in fresh product picking process

Evening News reporter Fan Report

"The net buys the Pine mushroom how a strange smell, I worry is the quality question, but the seller said is I to eat not to be used to." "A few days ago, the Shaojian in Shanghai met with the worry: the net purchase of fresh food feeling and did not describe the delicious, want to rights but encounter real problems."

Recently, the CCTV hit documentary "China on the tip of the tongue" has sparked numerous "cargo" concerns, as many delicacies have a regional nature, online shopping has become a lot of people's choice. However, online shopping can not directly face the commodity, plus the difference between taste and food itself, triggering a series of consumer disputes.

Sellers bask in fresh product picking process

Online sales of various kinds of native products, delicacies, specialty foods, many businesses, the product is a variety, but the price difference between the same item is not big.

In order to show the all-round display of these special products, many sellers attached to the growth of the environment and the process of picking. such as a sales of Lotus root merchants, respectively, showed the Lotus pond, just mining out of the lotus root covered with mud and lotus root and so on a cross-section of pictures. And another seller of wild fungus, even his own house on the Hill "Sun" out. This is indeed quite effective, a sales of Tricholoma matsutake, although the price per kilogram of up to 1330 yuan, but still one months to sell 116.

"It's like a documentary, we see more than just merchandise, and there's a conversation with nature," he said. "The Citizen Chiolingling told the reporter, oneself is this kind of merchant's loyal consumer," one businessman says oneself is the city return the white-collar worker, comes home to take care of the parents. Her family things are collected from the mountains, every item has pictures, there are a lot of information about her family and the surrounding scenery, let me feel not only consumption, but also a continuation of feelings. ”

High-priced ingredients are not an imaginary taste.

Shaojian is a loyal audience for China on the tip of the tongue, and the first episode of the Pine makes her forefinger move. Ran around the supermarket and the market, did not find the figure of Tricholoma Matsutake, Shaojian spent nearly 200 yuan on the Internet to buy 150 grams, in accordance with the practice of common mushroom after doing, feel a strange taste, and after eating a feeling of anorexia, immediately feedback to the seller, but the seller said it is Shaojian not adapt to this taste, And not the quality of the product itself, and refused to refund.

The reporter then according to Shaojian provide contact way to find the seller in Yunnan, the other side said that can not accept Shaojian return reason: "Online shopping" and imagine is not the same reason, this is the consensus of everyone. And I sell food, she ate some and then returned, how can I be sure not to be replaced? ”

The seller also explained that there is a special flavor of Tricholoma matsutake: "Maybe someone likes it very much, some people do not adapt, but this can not say that I have a problem with the quality of things." A lot of people bought it, and she said it was a quality issue. ”

Special food test can be purchased in small quantities

On the internet like Shaojian encounter a lot of situation. A consumer bought a "natural pollution-free lotus root" gave a bad comment: "No way to boil glutinous", the business is also very annoyed: "Different varieties, different tastes." ”

According to industry insiders, at present many online businesses will be able to bask in their production license number, product standard number and other documents, can be preferred to choose these business products. But they also suggest that consumers should have a basic understanding of these foods, only to buy a small amount of food first. The taste of each place is really different, as consumers should be corresponding psychological preparation. In particular, once the sale of food can not be returned, the relevant matters are best negotiated beforehand. If the consumer really thinks it is a quality problem, it may seek the inspection of the relevant department.