SEO access to a single word to teach you how to quickly handle customers

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As a seoer, in peacetime work, contact with all kinds of people. In addition to graduation years, in other industries are also meet many people they can not imagine. However, as a service industry, customers will always be God, how can the anger for calm, dinning for money? Here, I summarize some of the types of customers I've encountered in the process of receiving orders and our coping strategies.

First of all, I think this line should be the same as other sales services industry, the study of human psychology. In fact, as SEO customers, many are not very understanding of this industry. Because Baidu bid promotion to do more successful, coupled with Internet users search, eyeful of the ball Baidu promotion, so, customers in the bottom of my heart agree with Baidu to promote the idea or deep-rooted. Noncommittal, Baidu promote nature has its ability to rapidly promote customer products, but this way of promotion, there are many drawbacks. This is like an auction, the price of high to take away the auction. In the Baidu promotion, your competitor's product set clicks the price is 2 yuan once, then certainly, his website rank will be before you. Of course, if the premise is, your click Price is 1 Yuan 1 times. Individual enterprises in order to reach the top of the site, malicious click on the competitor's website, so that your investment money is likely to be exhausted after, or will not have any effect. In this way, you can first the Baidu bidding related content to tell. Then bring out SEO (SEO). We all know how to say that. Natural rankings, reasonable fees and so on. (Of course, not only the details here, but also sincerity.) Try to find out how the client intends to invest. If the customer asked if we do SEO optimization, we can say, this is just for you to analyze the Baidu price and SEO optimization of the different pros and cons, of course, if it is a big business can go to do bidding. In fact, most of the big companies do bidding, do TV ads, the network do a lot of SEO is small and medium-sized enterprises. In this way, the customer will naturally weigh in their hearts. At this stage, your conversation must have the skills to motivate the client to continue talking. For example, the problem of changing customers for our "selling point", learn to avoid the problem of clever, our advantages, the operation of the company, should not press customers. Put yourself in, don't let the customer have oppressive feeling, otherwise the customer may dislike in the heart and give up the conversation.

If we talk about this step, stabilize the customer, the bottom is the confrontation between the two sides. including psychology and language. Please continue browsing.

1: Money or no money? is the atmosphere still stingy? Vs we want to make money

Groping customers. Here's customers, popular point, divided into relatively rich and no money, willing to invest and reluctant to invest. We should be able to understand the relative meaning. In your communication with customers, you should be able to generally understand the customer's basic information. Can include name, address, age, even character. I have met a very refreshing person, not to say that a quick brush to say, "card number, give you a dozen money." Of course not this, I said is the kind of more attention to optimize the results of the customer, rather than blindly care about optimizing the price of customers. Customers pay attention to results, price, of course, is to say, as long as they have the ability to do a good job of the website to promote, to achieve his established effect. But if you meet a "stingy" customer, you can only explain it with patience. No outside what promotion is currently the most suitable for SMEs to promote the model. You're not going to be your competitor. Price, you can discount points. (Of course, when you quote the time or give yourself some leeway to make a bargain, now sell anything to pay attention to the bargain space). As long as you can earn it. But here, to remind you that when you start taking orders, you can lower your own price. The first step is to open the way, this first list is in practice to test your learning results, so remember this: "The first bucket of life money is not profitable, the door opened, the road will be more and more wide." Careful analysis of these words, I believe that Seoer will have some insights.

2: Customer Savvy vs our professional

The process will encounter this customer, on the said, "You are doing SEO, then when you can give me the ranking?" What are you going to do? This keyword is not very difficult to do, but the price you want is a little high? " At this point, we know we've met a connoisseur. But don't worry, first the psychological gas field can not lose. Maybe it's a fake expert. A friend of mine in Zibo went to a group buying website to apply for. At that time the office environment is not much good, the boss is also more than 40-year-old appearance. In the course of conversation, talking about SEO, the boss also said that the Jinjin is to. At that time, I shook my friend, I think a network of middle-aged people actually know how to SEO, well, there is a future. Results to go to work later found that the boss, in addition to know what SEO is, other than what the other do not know. and opinionated, completely listen to other people's opinions, not to mention much regret. So, now many people know that SEO, you want those who engage in marketing, every day to rack their brains to sell their products, how to be regarded as the second pioneer of the network. So the customer knows SEO is normal. So here, tell everyone, encounter knowledgeable, do not psychologically defeated the next, you no longer experience, but also through systematic learning, not to mention that there are many available resources around. So, continue to be arrogant and dignified dialogue on it. Remember, you are a professional.

3: Smart Customers vs.

A lot of seoer in the process of receiving orders, meet some smart customers. Friends of the small fly is, the first list of customers asked him to release the daily outside the chain address told him that every day to ask the ranking situation, such customers are asking us to take a penny to do n things the Lord. The so-called effect maximization. Of course, this to a certain extent does urge us to do a good job of customer site optimization, executive power is also not slack at all times. However, in the same way, customers can not see the ranking rise in the situation, will derive more problems, what your technology is not the case. We, the insiders know, are not going up in a few days. Baidu also changes the rules from time to time, which makes us also at a loss.

In some cases, some clients will question your conversation. For example, "How do you prove you're a * * team?" Your case I feel good, but is this really you do? That's what happened to me. I used to show a case to a client, but the client asked me how I could prove the case was mine. Indeed, every industry is a mixed bag. Many people survive in this situation. This is a lot of people helpless, unavoidable helplessness. At the time, I made some changes at the bottom of the link, plus my qq740538446. That person is convinced, so, although the facts can prove everything, but in the network, there are many things can not be confirmed, there is no truth to say.

Here I would like to say is the trust between customers. Before talking to customers about the 360 call center list, say not good, many things. He had been kind to the previous completion of a station effect to show him, there 360 reported poison, he dared not open, also asked me whether I want to steal his computer information. I am angry, don't say he is my client, is a friend it is impolite to talk like this. Such a simple move, let me clearly realize that the network in this world, mutual cooperation can only rely on trust. Later, the client told me that he spent 1500 to do his station, and then continued to spend nearly 10,000 yuan, to do the promotion of the later optimization, but no effect, and, the man also took the money disappeared. So the heart was afraid. The customer said heartfelt, for the moment not to say true or not, but I would like to say is that in the Community competition, some of the tricks are indispensable, but if you want to sincerely gain the trust of others, they must pay their own sincerity and trust. A mixed industry, can only rely on the hearts of a little trust in order to continue to survive.

5: Customers looking for me vs sincere optimization of the orders

It's a closing remark. Since customers find us, we need our services. Then, we should cherish such a chance to make money, after all, your original intention is to make money. In the optimization process, the use of formal ranking technology. The first time the customer, if let him have a good experience, may bring you more orders. These are to be considered in the heart. Keep repeat customers, ancient and modern all have its established truth.

Therefore, here to advise you: SEOer, the integrity of the order, and strive to win, is the best choice.

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