Recently, the city of Harbin, Mr. Xu to the business sector, he was last year at the end of the network bought a hot pot shop coupons, to spend when they were told that the group Treasure net did not call the money to the merchants, buy coupons can not be used. "I give the group treasure Net Customer service dozen quick two months call to want to refund, but still no one answer to listen to, this is not a lie?" Mr. Xu angrily said.
Mr. Xu told reporters that he December 26, 2011 from the group Bao online group Buy a "four-person package of the row line of the hot pot shop" coupons, the value of 68 yuan, this January to eat, but was told that the voucher can not be used. The hotel explanation is "The Regiment treasure Net has not called the money to come over". Mr. Xu then has been to the website customer service "4006178888" call, can not answer, in the online message request refund, still no one, so the matter complained to the Harbin Bureau of Commerce and Industry Network Supervision branch.
According to law enforcement personnel, received complaints, they immediately contacted the "line of hot pot shop", said the other side, the store has been with the mission Treasure network to lift the cooperative relationship, consumers should find a group treasure NET refund. In the meantime, the website is located in Harbin's branch station also cannot find the person. After investigation, the regiment treasure net recently fell into the "arrears door", the site suffered a lot of consumer complaints. Law enforcement officials remind consumers that the group Treasure Network is now in a state of insecurity, not to the site to buy goods.