The annual photo review function of social network recalls the user's traumatic memory

Internet companies Chong Technology team to continuously gain competitive advantage, and the new product function design is mostly based on the user preferences and habits of the preset and have awareness, which often leads to new products into the difficult to adjust the plight of the so-called my honey, the arsenic. With a 1 billion-meter super social network app for users like Facebook, the slightest flaw in machine algorithms can also cause huge numbers of users to get into trouble and even hurt. Facebook has launched its annual review this year, according to the Review, which automatically picks up popular photos and videos based on preset algorithms, and lets users review the highlights of the year. The year in review team's intention was to increase user activity for the holidays, but it backfired, and many Facebook users reacted to the unhappiness and embarrassment of year in review on media and social networks: The user said that her annual review had depressed her, recalls her boyfriend's infidelity and the death of your expensive New York trip (the user sadly found a photo of a deceased pet dog in his annual review) (the user said his annual review contained pictures of his deceased father's urn!).) The following is a blog post of another victim, Eric Kest Maire, published online in the Slate magazine, which has a significant impact, and the author's experience has become a hot news topic recently, and the author himself has accepted a timely apology from Facebook's year in review team. The original version is compiled as follows: I did not want to have trouble on Christmas Eve, but the pain came to me. Thanks to some of Facebook's designers and programmers, they may be well-intentioned and do bad things. I reckon they may be proud of their "annual Review" of design development. Of course, they have reason to be proud, and many people use this function to share their 2014 wonderful moments. I see a lot of friends on the Internet to publish all kinds of annual review photos. In its most conspicuous position, almost invariably there is a sentence with one line of system default settings: What a wonderful year! Thanks for being part of it. It's not because I envy my friends that they are having a good time this year. But because I am in a different mood this year, but again and again to see the same sentence so drilled, it is a bit strange. But it is easy to avoid looking back on the past year, and I do not look back. After all, I know it's been a painful year for me. But just the day before Christmas, I landed on Facebook, posting a post in my personal page timeline, or an ad, urging me to give myself an annual review and a preview of this review. Preview of the annual review display like clip art, other photos surround my late daughter Rebecca's head. This year, Rebecca, six years old, is gone forever.We are less than 10 months away from the first confirmed brain cancer. Yes, my most memorable year is the sad news of my daughter. It's enough to represent the memories of my whole year. Daughter is my biggest loss this year. Such an annual review did not seek my consent at all, and it took a great loss to remind me of painful memories. Of course, I know this is an unintentional offense. For the vast majority of people, computer algorithms without emotional fetters inadvertently create some wonderful collections, it's just a product of the code, but it can remind them of the good things they've done in a year, to show their pride at the party, the whale spray they found on the cruise, or the dock outside the holiday house. But people like me who have died, or who have been forced to stay in hospital for a long time, or who have been hurt by a crisis in a divorce, a house auction, a job loss, and so on, may not want others to witness their miserable experiences of the past year. For me, it was a dazzling and hurtful gesture to let Rebecca's appearance appear in a group of people's photos, and to advertise "What a wonderful Year". If anyone in real life does that, it's a bad thing, and if it's a computer code, it's just a shame. This is a pretty tricky question. Because a picture can reap a lot of praise from the audience, it may be because of ecstasy, but also may be shocking, or distressing. How do the computer programs distinguish between the various extenuating? In the final analysis, the computer algorithm does not have the thought, completely does not think for the person. It imitates people's specific decisions and, once run, does not produce any new ideas. It is often insulting to say that a person has "no thought". However, in the face of the user, the life and the individual, we are indeed using many senseless mechanical procedures. As far as my "annual review" experience is concerned, this feature exposes a lack of human side. It's not guaranteed. I'd like to see these photos and launch this review preview on Facebook's timeline. I suspect that Facebook is trying to attract more users to the feature by simply showing the feature to users who have not yet used it and automatically generate an "annual review." So the ad kept appearing in my subscriptions, changing the background of the picture, but always showing Rebecca's picture in the center, as if celebrating her death, until I finally clicked the drop-down arrow, saying I never wanted to see the ad again. The problem is, I know how to stop this kind of advertising, but how many people know there is a hidden advertising option? In fact, the person who knows is far less than everyone imagined. This time my experience underscores the importance of putting the design in the shoes. In launching the "Annual Review" of the ads, Facebook did not take into account the feelings of my unhappy users this year. Advertisements surround those who are happy, optimistic, and live well this year, without considering the feelings of other users. True, Facebook designers may not be able to predict what the user wants to see in the annual review, but if they put themselves in the same shoesFor the sake of the family, it is not difficult to ask the user politely in advance. This is a simple solution. If you take into account that the user may have unpleasant memories, Facebook may come up with a set of annual review templates that will satisfy this group of users. I think there are two simple ways: first, do not insert a photo in the preview of the annual review unless you are sure that the user really wants to see the photos of the past year; second, to change the way the preview is pushed in the timeline, ask the user if they want to try the annual Review preview, just to answer whether they want to. If the user is unwilling to respond, ask if they are willing to answer the question later, or if they wish to never again encounter the problem. Next, respect the user's choice and respond to their wishes. As a web designer and developer, I decided to blog on my personal site, to confess my experience, and to hope that my colleagues would have a chance to read this blog and have some ideas of their own. Unexpectedly, this experience has become a hot news, in the news has not been widely circulated before, the Facebook "annual Review" of the product manager sent me an email, said he and his team group to apologize to me, said that will be in the future projects to accept my views. In response, I also apologized to him for using his avatar to spoof the Internet. My sole purpose in writing related blogs is to share some ideas with colleagues, not to make him or anyone else ill. To be blunt, failure to consider extreme realities is not a problem that is unique to Facebook. "Annual Review" is not a case. It's everywhere on the internet and it happens anytime. Internet design has never been good at considering worst-case scenarios. If this accident prompted a network designer to decide that all future projects would be prepared to deal with extreme situations, my experience would be worth mentioning. I hope that the changes it brings are far more than that. (Source: Titanium Media)