The Industry and Commerce Department to rectify the mess, consumers do not have to do the punching bag

Source: Internet
Author: User
Keywords Group
Tags administration consumer consumers customers full network group group buying group buying website

If the rules are issued, consumers will buy or no more "doormat".

Web site may not set the consumer refund threshold, customers need to provide invoices

The author of this edition information Times reporter He Qiu

Shoddy, false price, "overlord clause", lottery fraud, after-sales service insecurity, the struggle to protect, in the online shopping into more and more ordinary people's home, whether you are in group buying when the same experience above embarrassed and helpless.

Recently, the general Administration of Industry and commerce, "on the Strengthening of Network group purchase management of the views" (hereinafter referred to as "opinion") in the group buying industry blew up a pot, if in accordance with the provisions of the group buying site can not be set to expire cannot be refunded, if consumers need to provide invoices, and so on, so currently almost all group purchase sites in these areas are difficult to meet the standards, the Opinion "After the introduction, including the litters Regiment, handle nets and full network, including the group purchase site are said to be waiting for the rules to be issued.

"Opinions" issued by the General Administration of Industry and commerce, most of the industry concern is that the provisions of group buying website operators shall not exclude consumers legally owned goods, refunds and other rights, group purchase site to the pre-payment method of sale of goods or services, not to set up overdue unpaid advance, or limit the amount of money can only be returned to the site account restrictions, analysis said This could trigger a new round of shuffle of group buying websites.

According to the Information Times reporter survey found that although the current United States Regiment, Litters Regiment, high friends, handle, etc. in the "opinion" before the introduction of the relevant support for overdue consumption refunds and other measures, but different groups of sites have a certain limit, such as the expiration of not more than a certain number of days to return, refund deduction a certain proportion of fees.

Industry Personage said, whether can refund, sometimes is according to Merchant's request to set up, this is also the current industry common practice. Talk about how to deal with the future, including the United States Network, full network, handle nets and litters group, including group buying website is waiting for the general administration of Industry and commerce, the final provisions of the promulgation, will actively cooperate.

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