Turning knowledge into assets: How does the new Oriental manage knowledge?

Knowledge management, that is, the establishment of a knowledge base, the management of knowledge as an asset, "Aixin East" is such a system. ZDNet's Ding reported on the new Oriental Knowledge management work, the following is a number of excerpts from the information network: How to make knowledge management not edge? New Oriental practices can be used for reference: 1, must be business-oriented; 2, must be connected with other business systems; 3, not only to share, but also to promote each other; 4, knowledge management is not just buying systems and keeping knowledge. Fierce competition in the market, often heard a teacher of an educational institution with a small team away from another portal. Can teachers who are regarded as core competencies be the guarantee of a long-term development of an educational institution? Can the education and training institutions be very calm in the face of the resignation of some teachers? These are the reasons for the new Oriental to begin to explore knowledge management. "We asked consulting firms to give us strategic advice, and they concluded that the new Oriental is not a company with 5 billion revenue, but 50 revenue 100 million." Each school has its own characteristics, management mode, business characteristics, organizational structure, product completely inconsistent, "New Oriental Knowledge Management Center Director Liu Yan said." Behind the surface, the knot lies in the new Oriental did not let many managers, excellent teachers of knowledge condensed into the company's standardized products, thus becoming the company's core competitiveness. This situation exists in all educational and training institutions in the country. This is a highly knowledge-intensive area, but it is difficult to standardize. There are several successful cases in the field of knowledge management, such as Huawei and Siemens. But Schpeng, senior manager of the New Oriental Knowledge Management Center, said the cases were not replicated in other areas. More companies are putting a lot of cost into a system. Business-oriented to do knowledge management, Internet thinking to do knowledge management, this is the new Oriental to do knowledge management. I also see the interface of this platform, more like a social platform, no knowledge management system traces. According to the introduction, the interface is completely redesigned design. At the same time, the contents of the new Oriental, fully integrated with the business, such as Knowledge base, education library, there are people yellow pages, can find internal personnel information. At the same time, it is a social platform based on web2.0. Do web2.0 is not equal to just do personal space, Tencent does is a grassroots gathering ground, but with the work is not too much association, so also betray the new Oriental do knowledge management of the original intention. Therefore, the functionality required by this platform must include stability, storage, search, classification, and scalability. New Oriental selected IBM ECM products, ECM in the stability of the architecture can well ensure that the system as a new Oriental normal system to operate. At the same time, the staff of the new Oriental uploaded the video has ppt, the storage of the scalable performance should be very good. Many of the reasons for the failure of knowledge management in China is the formation of a new island of information. Because it is not integrated with other internal systems, the platform is only a marginal system for communicating with employees. Liu Yan says they've seen it before they do this system.All sorts of possible failure factors, so do a lot of preparatory work. Including cooperation with IT departments, and the HR system to get through to ensure that the platform to become a mastery platform. In the specific work of the biggest difficulty is certainly the data comb, such as "in the opening of the HR system, it is necessary to use the data in the original, and now the platform to do a certain symmetry." Liu Yan said, in doing knowledge management, it is not possible to discard the original system, should be based on the original comb. In fact, the original IT system of education institutions are relatively weak, for carding also have pros and cons. It is understood that at present in the first phase of this platform, the staff has been able to upload, download the corresponding learning materials, and the platform is aimed at all the new Oriental staff open. I saw a very interesting content called teacher online preparation platform, mainly aimed at starting from a teacher to the new Oriental resume, began to pay attention to the teacher's own growth. In fact, we also hope that through this platform, the new Oriental to form a mechanism for Self-renewal. Liu Yan concludes.