Performance is king: Cloud Intelligence APM helps Xiaomi improve IT service capability

June 2014, Beijing--China's leading application performance management operator Cloud Wisdom (Beijing) Technology Co., Ltd. recently announced a formal contract with  company. Cloud Intelligence leverages an end-to-end APM solution to enable integrated performance monitoring and management across IT infrastructures, improving the fine-grained control of IT support capabilities and business service quality.

 is a mobile internet company focused on self-developed intelligent products, the market valuation of nearly tens of billions of dollars, after Bat is the fifth largest Internet companies. As  continues to grow and compete with its peers, IT systems need to be kept in a reliable state to ensure the best customer experience during the peak hours of the online business, thus demanding a high level of monitoring, maintenance and optimization of IT system performance.

The biggest problem with e-commerce is the lack of tactile experience! When you buy a product on a website, you basically decide to trade through product information and user-perceived interactions. This means that you should focus on the best possible user experience to compensate for the inability of the customer to actually contact the product. Reduced IT performance will result in slow access, delays, payment transactions, and so on, which can negatively impact the current user and therefore do not buy.

Backed by Cloud intelligence APM Services,  can monitor the health of every critical service page in real time. Realize from the user login, select goods, order settlement and payment transactions, such as all business process monitoring, second-level alarm notification, active detection and location fault source, greatly shorten the manual error troubleshooting time, to help operations engineer to solve problems quickly, to ensure business success rate, while improving the system availability, From IT operations to the business layer provides a high level of reliable protection.

Peak Online Service State optimization

The peak of the network, while generating more revenue, is also the most likely time period for Web site responsiveness, downtime, and failure to occur. The performance of enterprise it during peak periods has a direct impact on its brand and revenue. Cloud Intelligence APM includes a complete, step-by-step wizard to help you prepare for performance during peak events, ensure that it works flawlessly during peak events, and quickly analyze results after the event to eliminate potential pitfalls.

First, it is the monitoring and management of website performance: through the Global Hundred Monitoring network to its website DNS resolution, page loading elements, site availability response time, as well as the key pages of 7x24 monitoring, improve the speed of early warning and response to the failure, timely and accurate reporting of the performance of the site's quality of operation, strengthen system management and maintenance capability.

Second, the host performance monitoring and management: real-time depth analysis of the overall system health, whether it is not enough memory, disk space, or application and network performance degradation. First time insight into where the problem arises, addressing performance bottlenecks and guaranteeing the best performance and capacity of the IT system supporting the front-end business.

In addition, API application interface monitoring and management: real-time monitoring of the internal and external data interface availability and correctness problems, to achieve the overall business transaction process data Interface performance analysis, quickly confirm the fault domain, reduce and avoid "application Unavailable" and "Application is too slow" performance issues.

With the powerful SaaS platform capabilities of Cloud intelligence APM,  has improved the service quality of the whole external network, further solidified the cornerstone of IT service, realized the re-upgrade of integrated it monitoring, and improved the unified operation and maintenance efficiency obviously.

Performance is the first application of the King

Response delay, slow performance is a failure! For most enterprises, once a failure occurs, we can guess which application link has a problem, 80% of the time to find, and more than 60% of the problem is repeated. How to grasp these problems, can find the law in this area, as soon as possible to identify priorities, this is a very forward-looking and intelligent work.

Cloud Intelligence is an application-based APM solution that gets the overall IT environment status through a real-time monitoring view, knowing where the failure occurs, where performance is lower, and where the capacity level is poor ... All of this becomes active and controllable. This is an end-to-end IT performance management solution based on business value and application-centric. Cloud Intelligent APM, realize the integration of internal and external network, business operations integration, operation and maintenance management integration, covering and closely fit the business model, risk control life cycle, flexible configuration and easy to expand. Use technology to help users improve it performance, retain and recover customers, reduce operation and maintenance costs, and improve production efficiency.

At present, cloud wisdom has been the mobile Internet, e-commerce, online games, education, finance and many other industry users recognition and affirmation. With years of it performance management practices, cloud intelligence will also deliver a better application performance management experience for more enterprise users. The advantage of cloud intelligence is the combination of it monitoring, performance management and business to create greater value for users.