Upload app Store rejected questions and solutions summary

Source: Internet
Author: User

Recently, the company is busy, has been busy writing code to do new applications, a number of applications, we are too busy to do, have no time to summarize, today while the app review, summarize the recent upload App Store encountered some problems and solutions, in order to consult later.

I. Audit of the IPV6 was rejected

Apple's IPV6 has not been notified. There are many reasons for this.
According to the present I have encountered IPv6 there are four or five kinds of problems. Tell me a few reasons and some solutions.
So far, all apps are on the shelves.

1, if your account cannot log in, the test account provided does not exist, or the password is wrong, and so on. Apple will think it's a IPv6 problem.
A: Specifically, what Apple provides is, we have encountered such a situation, the test account for the output of a word, the guide to the Apple can not login. Refused to say it was IPV6.

2, if you have a page open blank, or failed to load, or can not open, Apple will also think it is IPV6 reason
In fact, this may be the cause of slow network loading, after all, foreign open domestic website, there must be delay, this will also lead to load failure
I have encountered: the app limit of 6 seconds in the request did not return data on the report: The request failed ", so I was met by Apple, said to me is IPV6 reason
We then extended the request time to 15 seconds and passed the

3, there is another reason, also said IPV6, we will server configuration IPV6 support
Solution: Use a Mac computer to open a IPV6 shared WiFi out, use the phone to connect this WiFi to do the test, no problem after, take a short video description of the process, upload the app is to upload this video as an attachment, and in the notes to do: This app only serves Chinese users and supports IPv6, see the attachment for details. So the app didn't change anything, it passed.

Two. PLA1.2 was refused

After several times the upload finally passed, on-line access to relevant information one of the changes have been made to pass the

In Itune Connect inside technical Support website fill in must be and own product related webpage, Best is company official website about this product introduction, show product is our company develops

Then in the upload, fill in the notes: An app is my company independently developed about ... The application.

Three. Because some of the settings in the app do not know what to do with the official.

Probably means it's unclear what some of the features in the app are. After reading it, you can reply directly in Chinese. After the reply, click Submit Review.
      • Information Needed

        We began the review of your app but aren ' t able to continue because we need additional information about your app.

        At your earliest opportunity, please review the following question (s) and provide as much detailed information as can. The more information your can provide upfront, the sooner we can complete your review.

        -Does Your app access any paid digital content or services?
        -What is the paid digital content or services, and what is the costs?
        -Who pays for the digital content or services?
        -Where does they pay, and what ' s the payment method?
        -If users create an account to the use your app, is there fees involved?

        Once reply to this message in Resolution Center with the requested information, we can proceed with your review.

In response to this question, I just answered some of his questions. Re-upload is OK.

In the meta data is rejected, we make the following instructions.
1. The app does not have access to any paid digital content or services;
2. This app for own company salesman own use, the use of this app does not have any fees.
3. This app and China XXX Cooperation, is designed to solve the xxx problem, the user of this app will not pay any fees.
Please re-examine it as a thank you.

Replies in English are as follows:

After a few days ' waiting time, the problem was approved.

At present, these problems have occurred in these applications, and later in the encounter with the rejected issues continue to update .....

Upload app Store rejected questions and solutions summary

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