WeChat public account development series-send customer service messages, public customer service

Source: Internet
Author: User
Tags openid

Public Account Development Series-send customer service messages, public customer service
The following are the two most common types of customer service messages used for public account development: Text and text.1. send text messages

{    "touser":"OPENID",    "msgtype":"text",    "text":    {         "content":"Hello World"    }}

Parameters Required? Description
Access_token Yes Interface call credential
Touser Yes Openid
Msgtype Yes Message Type, text
Content Yes Text message content

2. Send text message

The number of text and text messages is limited to 10. Note that if the number of text messages exceeds 10, no response is returned.

{    "touser":"OPENID",    "msgtype":"news",    "news":{        "articles": [         {             "title":"Happy Day",             "description":"Is Really A Happy Day",             "url":"URL",             "picurl":"PIC_URL"         },         {             "title":"Happy Day",             "description":"Is Really A Happy Day",             "url":"URL",             "picurl":"PIC_URL"         }         ]    }}
Parameters Required? Description
Access_token Yes Interface call credential
Touser Yes Openid
Msgtype Yes Message Type, news
Title No Title
Description No Description
Url No Click the link to jump
Picurl No Image links of text and text messages. JPG and PNG formats are supported. The larger image size is 640*320, and the smaller image size is 80*80.

Use the Web debugging tool to debug this interface

3. Sending text message code example

When sending a text message, the text information is not listed because the parameters are inconsistent.

Protected void btnSen_Click (object sender, EventArgs e) {var accessToken = SettingHelper. getSettingByAccessToken (); if (string. isNullOrWhiteSpace (accessToken) accessToken = SettingHelper. getAccessToken (); if (string. isNullOrWhiteSpace (accessToken) {Response. write (accessToken); return;} var data = "{\" touser \ ": \" OPENID \ "},"; data + = "{\" msgtype \": \ "text \"}, "; data + =" {\ "text \": [{\ "content \" : \ "This is a text Test message! \ "}]}"; Var json = HttpHelper. Post ("https://api.weixin.qq.com/cgi-bin/message/custom/send? Access_token = "+ accessToken, data); Response. Write (json); Response. End ();}
If the user does not interact with the customer service Message of the service number within 48 hours, the message cannot be sent, and the enterprise number message is pushed without restrictions. For other message sending types, click to go to the development platform development documentation.



Does the public account development interface send information to the specified account?

In order to avoid harassment, the public platform has made special settings. Only when the other party actively interacts with you for 48 hours can you actively push information with the other party.
Or you can group the people first and then send them group information in a group.
Other methods may be blocked. We strongly recommend that you do not use them!

How to send webpage information with a public account

This is developed by a third party. First, you need to set your public account to the development mode, and then find a third-party interface for access. You can set it in their background. In fact, it is to set a text message, this message carries a jump link. After receiving the text message, the user side directly triggers the set jump link.

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.