Broadband dialing prompt 691 error, mostly due to their own account name and password error caused by the computer or create a broadband connection did not save the previous password.
First of all, find the Network Sharing Center in the control panel, find the click to open.
Here if you have previously created a broadband connection, first change the adapter, the existing broadband dial-up deleted, or re-create a new broadband dial-up shortcuts.
Here will be the operator to your broadband account name input, the initial password in the loss of attention to the case. After the input is complete, in the lower left corner of the box Remember to save the password check.
If the above steps have tried, or prompts the broadband connection is not on, call the operator's phone, so that customer service to their broadband account password reset.
691 errors and broadband arrears, call the operator can call.
The initial account given by the operator can not remember the password, you can go to the official website login account, the password into their own memorized numbers.