An EMS Express "Gone" 18 days China post by consumer complaints

Shunde Citizen Cao Complaints: EMS Express documents on the road "walk" for 18 days, due to express delays caused million projects.　　I hope China Post gives a statement. "How long will The courier go to Kashgar?" "Generally four days." "July 4 afternoon, Shunde District Rong Gui Zhen Rong Shan Postal Service office so answer the reporter's advice.　　On the June 14, Mr. Cao, a Shunde citizen, sent a full paper on the road for 18 days. In Shunde Rong GUI operating architectural coatings company, Mr. Cao told reporters, June 14 afternoon, he should Xinjiang Kashi a engineering company's request to China Post Rong Shan office to send a paint selection and design scheme, "The other side asked me to send within one weeks." Since 2007 I have business dealings with the company, the past leisurely Mountain Post Office EMS Express is also 3-4 days delivery. June 18, the other company informed Mr. Cao has not yet received the courier, Mr. Cao went to Jungshan post Office to inquire, was told: the province of the same lot of Air Express package found inside prohibited items, is being detained in Guangzhou customs, "I repeatedly used code to check, know about my Express in Guangzhou stay 10 days after, was sent to Xian and then sent to Urumqi , July 2 Express delivery to Kashgar, the other company said to me: ' Really can not afford to use another company's program ', which I lost millions.　　"Make Mr. Cao angry is, know express delay, originally want to send another copy, but Jungshan Postal always said" Nothing, your express will soon send to. " China Post responds: processing results in two days Qibuguo's Mr. Cao has called the China Post Office and dialed 12315 consumer rights hotline to complain, under the supervision of both, Shunde Rong GUI Postal branch and Mr. Cao in consultation, said: Because Mr. Cao did not insured, according to the provisions can only be 3 times times the cost of compensation. Mr. Cao said: "Courier Fee is 22 yuan, they are only willing to pay me 66 dollars, if so, I will not want this money, I want a statement." "On the afternoon of July 4, the reporter contacted Shunde ronggui postal Branch by telephone, a yellow name coordinator who was responsible for the consultation, he told reporters:" After the detection of prohibited issues, sent to be withheld in Guangzhou, to be responsible for the delivery of the shipment of China Post logistics company to air delivery for the road, the logistics company should bear the main responsibility, is in consultation with the Logistics responsibility section. "The coordinator said that 3 times times the payment of postage is a general rule, after being refused by Mr. Cao, has submitted to the Shunde Post Office can be handled in accordance with special cases," we will give the final reply within two days. ”