Dangdang "Human Rights Gate" tracking: Order Processing There is a catch

The same order has "out of stock" and "can be shipped" two state of the New Express reporter Dengruiyan Trainee reporter Lu Kunyu report "Dangdang 13 days now three times, or face large-scale prosecution" (see August 23 A33 Version), Dangdang "wrong price door" constantly upgrade. According to the New Express reporter learned that yesterday, 522 people have paid litigation fees, joined the "Dangdang Children story book promotional events" of the army, and the number is still rising.　　But by the time the newspaper deadline, Dangdang has not yet contacted the parties to the incident. Dangdang rights case has broken through 500 new Express reporter yesterday learned that the latest situation is, there are already 522 people paid the litigation fees. "We are collecting materials until August 28 and we believe the number will continue to rise," he said. Su, the head of parents ' network, told the New Express reporter. At the same time, Mom and dad Network also acted as the "rights" case exchange platform.　　Reporters see that the forum has been repeatedly posted to express the views of the incident. Although "children story book promotional events" and "one Yuan Andy Shoes" let Dangdang into the "rights of the door," but su that the two are still a little different, "we are more than the ' one-yuan-dee shoes ' case more chance of success." He believes that first of all, "one Yuan Andy Shoes" is when the contract business activities, but "children story book promotional events" is when the self-employed, "before the ' one Yuan Andy Shoes ' consumer prosecution Dangdang, Dangdang also said this case should not find them." Second, the ' Children Story book promotional events ' Although the price is low, but it is also possible, consumers are not easy to see the price is wrong, but ' one Yuan Artie shoes ' wrong price is more obvious, not easy to form a major misunderstanding.　　In a word, Su is full of confidence for this protection. Guangzhou Consumer Order Processing not one in Guangzhou, Ms. Xie also participated in the rights. Xie told reporters, she also saw the parents network posted posts only notice Dangdang promotional activities, "I then placed two orders, a large amount of money, a small amount of 7 sets of books, a total of 350 yuan," Miss Zhang recalls, "originally intended to the amount of money for the son to use, small amount to send friends.　　"But two orders have different experiences. "My friend received the book about August 12," Ms. Xie told reporters.　　"However, the large amount of orders has been not received." According to Ms. Xie described, two days after the promotion, she found in the parents online posted that the order was Dangdang unilaterally canceled, so login Dangdang query, the results found that the large amount of orders were broken down into two, a show out of stock, and another show can be shipped, "with my experience in Dangdang purchase book, show that can be shipped on the success of the transaction." Ms. Xie said.　　But when Ms. Xie August 14 again inquires, the webpage shows "order Failed", but the next day, Ms. Xie received the e-mail, ask Ms. Xie confirmed receipt, "but I did not receive the goods, so there is no confirmation." "Many of the books that have been shipped in Guangzhou have been intercepted by courier companies.", she told the New Express reporter," the Dangdang used by The courier company I have not seen before, do not know if there is no connection.　　"The reporter also saw on the internet of parents, in addition to Ms. Xie, there are some consumers that have received when the promotion of the book."　　To participate in the "rights" case, Ms. Xie said that if there is no enthusiastic people to launch rights, she will not participate, but there is such a chance, they should uphold their rights.　　Link and Dangdang lawsuit only 51 yuan "and when the lawsuit fool book"-New Express reporter in parents ' network official micro Bo see August 23 posted a picture, it says "litigation, evidence materials, step-by-step to Do", "the preparation of the reference and examples before the lawsuit", parents network Comments write "upcoming debut, please look forward to." For this campaign, the parents of the network opened the "When to buy a door" zone, the reporter collects the lawsuit material in the father and mother net The post, saw the administrator detailed to be involved in the safeguard each step, among them in "pays the prosecution expense" a column to indicate "the prosecution expense amounted to 51 yuan, among them 50 yuan charges for the court charges,　　A dollar for the payment of the cost of the treasure, which also mentioned "if the lawsuit won, 50 Yuan will return to you." "At that time did not expect to go to the lawsuit this step," Su recalls, in the morning of August 9, there are netizens reflect, when the unilateral cancellation of orders, at 7:30, Dangdang issued "on the cancellation of the wrong price order statement", said that due to data entry errors so that the price of promotional goods, To this end to give each consumer 30 yuan Dangdang coupons compensation. "Because I also participated in this promotion, so I will post to count how many people suffer," Su told the New Express reporter, "did not expect the first day to receive more than 700 people registration information."　　"It is understood that more than 1700 people have registered order information, according to incomplete statistics, in this 1700, more than 60 from Guangzhou, more than 150 from Guangdong." There was a lawyer in the forum, the lawyer thought that the matter could be solved by legal means, "we issued a letter of attorney to Dangdang on August 13, but until today Dangdang still did not contact us", Su told the New Express reporter, "At that time, the order was collected just to make a statement", it is because "do not pay attention to"　　led to the "rights case" came true. It is understood that this lawsuit consumers put forward three points, the first requirement when the implementation of the contract delivery, and secondly, compensation for 200 yuan shopping coupons; Third, bear all the costs of this lawsuit.