HP problem can be subsidized or returned

Some dealers said that has not yet received a complaint about the industry news of notebook complaints (reporter Ma) in many aspects of HP notebook quality issues, Hewlett-Packard recently launched a "Customer Care Enhanced Program", the quality of the notebook to give corresponding subsidies or to provide return services.　　Reporter visited the city store found, involved in the notebook in Dongguan difficult to find traces, the impact on the market is basically small. The issue could be subsidized or returned to the "Quality gate" of HP to respond to launch the "Customer Care Enhancement Program."　　The program says the quality of the notebook, mainly related to HP four series of some models.　　Among them, part of the series of notebooks, if the user has been in three packs for the post and maintenance of the motherboard, users can bring notebook computers, purchase invoices as well as mailing bills and maintenance invoices, to the HP Notebook Service Center for subsidy procedures, the maximum subsidy is not higher than the purchase price of notebook computers 15%.　　Dongguan has not received complaints about the city of several major computer cities and chain stores to understand that the notebook is basically not in Dongguan market sales, it is difficult to find its traces, the current HP notebook overall sales also performance stability, "the impact is not very small." "From the current actual sales situation, the average daily sale of 10来 units, roughly the same period last year, flat sales."　　A HP dealer in Dongguan told reporters. Some dealers said that so far has not received the consumer maintenance, exchange and other demands, even if there is a second-tier city of Dongguan, may have to delay a period of time will emerge.