Is your home phone "stolen"?

With the popularity of mobile phones, people pay more attention to mobile phone charges, sometimes in order to reduce spending and constantly change the package. However, when people's attention is placed on the mobile phone charges, the home of fixed telephone number is "left out". There are consumers found that their own home fixed-line phone every month incredibly is deducted 15 yuan, for some residents, this 15 yuan may be accounted for a half of the phone.　　Therefore, it is advisable to give their own fixed charges with a pulse, check whether it was overcharged for the money.　　Six months to fixed telephone charges more than 15 yuan a month to complain, stopped January change a name to continue to buckle paper bill looks normal, online detailed detection of "loophole" final telecommunications said system error, double return to multiple deduction fee of 15 yuan to cause family contradictions when the original installation of the time and did not order 118316 Ah, is there another reason? Mr. Zhang, who lives in Yichang, Hubei province, has met with a strange thing, the fixed telephone of the home new clothes will deduct the fee! Mr. Zhang installed a fixed telephone in his new home in February 2009. 3 months later, Mr. Zhang suddenly found that the phone bill on a list of items he had never heard of-"968 information fee, 15 yuan!"　　"What's going on?" Telecom customer service staff told Mr. Zhang, 968 information fee is only a charge name, the reason is deducted 15 yuan each month, is because Mr. Zhang this telephone order to make 118316 this voice dating telephone subscription service.　　What's going on here? China Telecom customer service staff said direct dialing is not charged.　　In other words, if not registered as 118316 VIP members, even if the wrong dial the phone, should not deduct fees! But who uses their phone to register 118316 of VIP members? What kind of phone is this?　　Mr. Zhang, who is bent on trying to find out, dialed 118316.　　118316 Telephone Recording: Hello, I am the sun, family, friendship, love, here is your warm harbor, I have been waiting for you here ... Mr. Zhang listens to the content of the telephone, the fire is coming up!　　Is it a good thing for a wife to do something at home? Mr. Zhang married soon, lived in Yichang, Hubei province, in Guangdong, Shenzhen, 12 months a year, almost 11 months in the field.　　Mr. Zhang thought, this time is long, is the newly-married wife Lonely, at home with others to play a voice dating phone? Their telephone bills, clearly printed-"968 information fee, 15 yuan per month", the telecommunications company also told him, is to order 118316 of the costs of making friends. So Mr. Zhang doubted his wife.　　However, he felt very embarrassed, how to ask his wife? After the complaint, change the name to continue to buckle home phone Why there is 968 information fee?　　Moreover, to the business Hall printed out of the bill of fare does not show? For the 15-yuan information fee, the trust of the couple was overshadowed. Mr. Zhang put forward, since this matter is not clear, that is even, to stop it, next month does notAnd then you have to deduct the fee!　　In the next June bill of quantities, this 15 yuan information fee is indeed not. After that, in 2009 7, 8, 9, 10, 11, 12 This 6 months, Mr Zhang and Ms Hu in the heart but left a knot.　　Each time the phone bill is paid, they are required to print a detailed bill. One day in December 2009, Mr. Zhang accidentally found in an online query, his phone details dropdowns how there is a "Fixed network collection list", open this option he was a big surprise! From July to December, six months of his home phone unexpectedly more than a second charge-"168 information use fee, 15 yuan per month!" Mr. Zhang saw that the cost is in the monthly 1st operation, each call 10 seconds, deducted 15 yuan.　　Obviously, this is a regular operation, not like a call from one's own family.　　Mr. Zhang came to the original newspaper to install the telephone Yichang Shenzhen Road, the office, staff told Mr. Zhang, this six months of 168 information fees and June before the 968 information fee, but the name is different, collect is the same fee--118316 service subscription fee.　　The staff told Mr. Zhang that his authority was low and that some problems could not be answered.　　The new fixed line is also two times the number?　　Their home newspaper is a brand new fixed telephone, why should the last user-ordered service costs to be transferred to their head?　　Zhang once again picked up the phone, to China Telecom customer service to tell their own experience, this time, he explicitly asked to find out what 968, 168, 118316 of all these charges! A few days later, China Telecom's staff gave Mr. Zhang a call.　　The staff told Mr. Zhang that this question belonged to the two-time release number, which was caused by the previous user information not being completely cleared. A few days later, Mr. Zhang received a phone call claiming to be manager Dong, 118316. Dong manager said, this 118316 is Everest Information Technology Co., Ltd. Hubei branch of the telephone voice platform access number, they and China Telecom is a cooperative relationship.　　Dong Manager explained: The system is such, for example, if you have been in arrears for 3 months, if the 4th month again use, it will pay back the cost of the front.　　"System error" reason hard to believe that June is clearly let the telecommunications company canceled fees, June did not charge, but the next six months why to buckle it?　　December 28, 2009, Mr. Zhang came to Wuhan, after a search finally came to the Everest Information Technology Co., Ltd. Hubei branch, saw the manager and his superiors in Hubei province general manager Rui. According to the general manager, it is an accident that Mr. Zhang undertook the cost of the last user. Why can't the company correct it right away and immediately cancel the charge?　　For Mr. Zhang's query, general manager Yang explained that they did not receive the cancellation notice from China Telecom in May, so the cost has been deducted. 2009December 30 afternoon, Mr. Zhang received the China Telecom Yichang Branch of the final reply phone! It is because of the system that caused two times to give Mr. Zhang this number, resulting in this cost.　　For the user, the solution is to double the return fee to Mr. Zhang. China Telecom's customer service staff told Mr. Zhang, this time, 118316 of the information fee is really completely canceled, from next month, the system will never be from his home phone charges more than 15 yuan.