Tang Jiachen Whether in the daytime or late at night, as long as you open the mobile phone, at any time may encounter real estate advertising, dating information, immigration ads and even various SMS fraud traps "indiscriminate bombing", so that mobile phone users unbearable. There are data for the card: 12321 network of Bad and garbage information reporting and reception center of the latest release of the second half of the 2010 China Mobile phone message Status survey, the second half of last year, China's mobile phone users on average every week to receive spam messages up to 11.4. A variety of garbage messages can not be banned, so that mobile phone users to prevent inadvertent, mobile phone operators to this difficult to blame. On the one hand, as a short message service provider, mobile phone operators have the obligation to create a good consumer environment for consumers, to help the relevant departments to eliminate the waste text messages rely on the survival of the soil; On the other hand, according to media reports, some mobile phone operators even the local people can touch the dynamic, can easily screen sensitive information, visible, There is no technical and operability difficulty in shielding spam messages. Management of junk spam message chaos, mobile phone operators are afraid that "must not also, is not also". In order to maximize business interests, some mobile phone operators not only do not assume the responsibility of safeguarding consumers ' rights and interests, but with bad businesses, personal information traffickers, bulk SMS companies, mass equipment development and sales enterprises to form a profit alliance, so that mobile phone users become the only injured party. The consumer's eyes are discerning. In the survey, more than 60% of mobile phone users believed that operators and information senders profited from spam messages. This is enough to show that the reality of spam messaging has affected the user's evaluation of mobile phone operators. How can spam messages be cured? The use of a motto, mobile phone operators should be "moral blood". Moral self-discipline can let enterprises understand their own settlement of this, can let them return to "quality service to win Word-of-mouth" common sense, away from ill-gotten gains. Of course, in the lucrative commercial profits, only moral self-discipline is not enough. The management of garbage messages flood chaos, is a systematic project, in addition to the active participation of mobile phone operators, the Ministry of Industries and other competent departments can not be absent. Similarly, every mobile phone user should strengthen consumer rights awareness, with the authorities to say "no" to the spam message.
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