Multi-user reflects PHS signal variation

BCC network Beijing May 13 News (reporter Lu Min) According to the Voice of China, "news late Peak" reported that half a month ago, Tangshan, Qingdao and other place to call the CCTV News Hotline 400 800 0088, reflecting the local PHS signal, service greatly discounted, the remaining cost management policy is unclear.　　China's voice continuously reported this afterwards, the news hotline received Beijing and other provinces and cities of the telephone calls, reflecting the local Unicom company unilaterally dismantled PHS base station, PHS signal almost no, users in the hands of the PHS completely no longer "well-informed." PHS is a wireless telephone that can only be used locally. As a result of technology development, the Ministry of Industry issued a notice, PHS use of the band will be at the end of 2011 before the frequency of the net back. However, whether to refund the user balance, whether it will compensate PHS users, Unicom has not issued a specific PHS delisting scheme.　　The scheme has not been introduced, many users have found that the hands of PHS but "strike".　　Beijing audience Mr. Ma said that his home PHS has not been able to find a signal for half a month, but he still has to pay Beijing unicom one months 70 yuan monthly fee. Mr. Ma: Two weeks ago PHS has no signal, I played several times 10010 asked them, he said PHS Signal Tower has been broken, said the end of PHS can not use. I said it was not a fix, he said it was not good.　　The signal has not been restored, we are monthly, can not use we also have to pay money, one months 70 dollars.　　The man who lives in Beijing Tian Tong Yuan has encountered the same problem, his situation is more extreme, in PHS "failure" one months later, he found that the PHS base station near the home has already been demolished. Mr. Kong: have been looking for them for nearly one months, each attitude is very good, sir, please wait patiently, but you wait, your PHS still can not use. I and their barrier Taiwan, General Manager hotline, 10010 customer service various channels complaints reflect PHS this problem, are said to please you eagerly waiting. I said you have a working term, 3-7 working days to solve, I will not be able to solve the 1 months.　　Maintenance workers gave me a phone call, said our home near the PHS base station problems, and then I see our house next to the 26th building above the PHS station did dismantle, was demolished the base station in the Tin Tong Court, the four areas of 26th upstairs.　　Mr. Kong can't swallow this tone, began to call Beijing Unicom's complaints phone. Mr. Kong: I am very angry, if said PHS back to the city does not matter, you have a time, we will not pay, you give us a statement, how to arrange. You can't sneak the signal down so we can't use it. The customer service officer told me that if you call, you won't go where the signal is. My home in Tin Tong Yuan, you let me go to Tiananmen Square phone? You have damaged the interests of consumers, I paid the fee, you should provide me with service.　　Where there's a signal, I've tried it, don't move your head. PHS back to the city, is a technological progress. However, at the same time that the exit plan has not been introduced, Unicom company was accused of unilaterally dismantling smallSmart Base Station, some users honestly pay the fee, the hands of PHS but almost became a piece of equipment, the Unicom company is how to respond to it? Beijing Unicom 10010 A customer service staff: PHS Network before the end of this year all the market, (PHS) that network of towers (base station) has been gradually demolished, the end of the city, the specific user arrangements have not been notified. Now that the base station has been dismantled, Beijing has begun to dismantle it, leaving it all at the end of the year.　　The company did not give us notice of the problem of paying the bill but not calling.　　Unicom, a staff responsible for the maintenance of PHS base station told reporters, Tian Tong Yuan area PHS Base Station demolition is not the most serious, Panjiayuan and other residential areas of small well-informed base station has been demolished.　　For Beijing Unicom was accused of unilaterally dismantling the PHS base station, reporter interviewed the Chinese Consumer Association, the head of the Chu Baochang, he believes that PHS should also be rule-based, in the consumer normal payment period, Unicom must perform the responsibility of providing normal communication services, otherwise, there will be "shop big bully" suspicion. Chu Baochang: Before returning to the city, PHS should fulfill the original contract with the service provider, the provision of communications services, and now early demolition of the base station will not be able to provide services, which is a serious breach of contract, but the elimination of outdated technology, you have to establish a contractual relationship with the original user to pay the corresponding compensation, Through a fair and reasonable approach to communication and consultation with consumer representatives, to reach a consensus, the operator can not say, because there is the Ministry of Technology Policy, I this stop service is not a breach of contract, is a force majeure, these two views I feel is not appropriate, termination of service will certainly give reasonable compensation, or to the corresponding technical support, Do not rule out the suspicion of a shop bully, but I stand in a fair way, whether you shop or shop small should adhere to the principle of fairness and fairness and reasonable to solve the problem, if it is because the shop bullying, will make the problem more complex.