The price of micro-blogging fee "cheap" overseas operators

"Advise you friends and relatives, do not open data roaming abroad." I sent three of micro-blog in Moscow, today, China Unicom asked me to receive 3900 yuan Internet communications fees, enough to buy a mobile phone, the history of the most expensive micro Bo AH.　　This is the December 3 Netizen Jinna published a microblog. The news of the "sky-high microblogging" was then forwarded in large numbers, triggering a strong "resonance" and a heated debate. As of yesterday (December 6) Press, Unicom company did not make any official statement and deal with the matter.　　Unicom responsible for news related Personage said, has already Jinna the matter to the related department, because involves the overseas charge, needs the longer time to understand, does not have more information to disclose at present.　　"Daily economic news" reporter in the interview that the current international roaming traffic charges initiative is still controlled by overseas operators, resulting in international communications charges opaque, difficult to regulate the embarrassment.　　3900 Yuan of sky-high Weibo? According to Jinna, she flew from Beijing to Cuba November 29 to participate in the exhibition, in the transit of Moscow issued three micro-blog, followed by the shutdown to Cuba, because unicom in Cuba did not cover the relevant network, so the Jinna's mobile phone has been in the shutdown state.　　December 1, Jinna home, December 2 mobile phone was shut down. "I am 268 yuan/month package users, the deposit of more than 9,000 yuan in the bill, how will it stop?"　　"Three micro Bo spend 3900 yuan, Jinna very puzzled, call Unicom's customer service just know, originally is oneself in Moscow three of the blame." "Daily economic news" reporter inquires Unicom fee standards learned that the Russian data roaming is 0.1 yuan/kb, roaming sms fee per 3.86 yuan/article, 3900 yuan Internet fee should be 39M, only three micro Bo can eat 39M of traffic it?　　Industry insiders pointed out that Sina Weibo normally does not take pictures of more than 10 KB, with pictures of hundreds of KB just. In the Jinna provided to the "Daily economic news" reporter's billing invoice simply shows that the Internet use fee of 3948 yuan, and does not show the specific causes and types of traffic.　　At the same time, Jinna said that he tried to view the relevant traffic information from the online business hall, but November flow consumption list has not been able to query. Unicom was accused of failing to fulfill its obligation of informing the company, Jinna to the Unicom.　　First, as a subscriber to the Unicom company, consumption of such an expensive flow costs, Unicom has not been through SMS or customer service calls to remind users, and secondly, in the user for international roaming business, and did not inform the user specific consumption details, attention, but simply inform the user, may produce unnecessary costs. "What is an unnecessary expense?" What is the unnecessary cost?　　"Jinna said," Unicom customer service staff explained that the Internet for the first day of data traffic capping 39M, downtime is to tell users, your traffic has exceeded. "Daily economic news" as the user's identity consulting Unicom customer service, customer service said no 39M cap said, according to international customaryFor example, the international roaming data capping consumption is 6G. Jinna also said that they have stored more than 9,000 yuan, unicom in the absence of user permission to stop, suspected overlord clause.　　In this connection, Unicom customer service said that more than 9,000 of the money prepaid is monthly return, can not be used to offset the cost of data roaming abroad.　　However, "daily economic news" learned that 6G flow is not the average user can consume, to 0.1 yuan/kb to calculate, 6G traffic charges up to 620,000 yuan! In response to Jinna's query, December 4, Unicom customer service admitted that they did not fulfill the obligation to inform consumers beforehand, the process also did not do the function of reminding and early warning, sincere apology and willing to accept the views, efforts to improve service quality, and promised to Jinna in one or two days to the final treatment of opinion,　　In particular, some of the remaining questions are explained.　　Jinna that, as operators, when the overseas data roaming more than 5 times times the user's daily use, should be the first time to give early warning by SMS, and set up overseas data roaming package, set capping, 620,000 yuan flow fee is too outrageous. In this respect, communications expert Fu Liang said, with the advent of the 3G era, business people, fashion crowd has become the 3G business "seed users", they are most likely to first use mobile TV, video sharing 3g high-speed data services.　　Therefore, in addition to the basic international telephone charges, users also produce more and more value-added services, such as sending and receiving mails, MMS, electronic newspaper, micro-blog and so on. "As an operator, in order to avoid unnecessary disputes, it is really necessary to inform users of the details of the charges."　　"Fu Liang said. The loss of outbound roaming pricing rights Jinna more than 3,900 yuan "sky-high Weibo" also triggered a Netizen's hot discussion.　　A netizen in the micro-blog message said that he had logged in to the QQ half an hour in Malaysia, it paid 34,000 yuan. "This summer in Hong Kong with the mainland mobile Internet search map, three or four times unexpectedly spend more than 500 yuan!" The last HK $70 bought a local map. The most expensive search in history.　　"NET name is" Liu Qiang 01 "Netizen is so ridicule on Weibo. In response to the above users, Waitan pictorial Deputy editor-in-chief Len Lei said in the microblog, the world's telecommunications companies are mostly using data roaming abroad "pit money." This originated in a meeting of the world's telecommunications bosses in Zurich, when international data roaming was primarily a service used by business people, and the bosses unanimously decided on high prices, thinking that huge sums of money could be counted as business costs for businessmen.　　The pricing rule has not changed. "All the current payment lists involving international roaming operations are available to overseas operators," he said.　　"The Daily economic news," said one operator in charge of the billing business. The person revealed that, even if roaming to the same country or region, because of the use of mobile communication network and exchange rate changes, the tariff is not the same, resulting in the international roaming travel tariff structure complexity, because the billing system is also controlled by overseas operators, the result is that the foreign operators of communications consumptionThe list is relatively simple and rough, and users are not in a position to verify real consumption.　　In addition, the person believes that the international roaming settlement price and local tariff level is a serious departure, overseas operators worry that a significant reduction in roaming settlement prices will have a significant impact on their revenues, it is difficult to actively reduce roaming settlement prices. According to international practice, at present, most operators in the world's international roaming travel rates are based on the roaming operators set up the settlement price plus 15% of the principle to set.　　The person said that, for example, 100 yuan, if the overseas operators list generated 100 yuan, then the bill in the domestic generation also need to add 15% of the service charge to domestic operators.　　Relevant data show that up to now, China Unicom has with 9 countries and regions of 20 operators opened a 3G videophone roaming, roaming and two-way business, with 83 countries and regions 159 operators opened the WCDMA high-speed data roaming business. Fu Liang said that with the expansion of international business, this also to Unicom and other operators put forward greater challenges, how to improve the pricing power in international negotiations, to reduce the number of users of communications services to become the biggest problem.