To Uber by hostile orders.

On August 12, Uber's rivals suggested that Uber, the car-rental provider, used aggressive, malicious tactics to control the car rental market and use the rally to depress rivals.

According to the latest data provided by Lyft, Uber employees have ordered and canceled more than 5,000 single services since last October from Lyft. And this is not the case for one or two malicious employees: Lyft also said that during this period, the entire United States to participate in malicious orders of Uber staff total of 177 people.

This behavior lowers the Lyft driver's supply and thus increases Uber's business volume. But it is not just the Lyft company itself that has been affected by such bad tactics, but also the driver of the company that has reduced its income. And these false orders will also waste their time and fuel costs.

Even if Uber employees did not cancel the order, Lyft's driver would complain to headquarters that the people's journey was too short and the profits were too low for them to concentrate on providing services to Uber.

Lyft said the company, by comparison with telephone numbers, found that a large number of malicious orders were issued by Uber employees, up to 5,560 since October 3, 2013. But there is no evidence that Uber is interested in arranging the matter, or that it has been known before.

A Lyft passenger has been Lyft by 7 different drivers of the Uber, who have taken 300 orders from October 26 to June 10 last year, but have all been cancelled. The user's phone number is associated with 21 other accounts, with a total cancellation of 1524 orders.

Another Uber employee created 14 different accounts, the total number of malicious orders reached 680 times. A Uber employee from Los Angeles, who last October to the middle of April this year, through an account malicious order 49 times.

According to Lyft drivers, some Uber employees have tried to hide identities and created dozens of accounts using the same cell phone number. Another Uber employee's phone number is related to the cancellation of 102 orders, and the name he uses in the account does not match the name used on the vehicle.

This is not the first time a competitor has accused Uber of malicious orders. Earlier this year, it was reported that Uber employees in New York had also taken similar measures against rival Gett, maliciously 100 times in 3 days. After that, Uber said in a statement that the company would "ease the sales strategy".

But the data showed that Uber still appeared 5,492 malicious orders since then.

"We recruited hundreds of thousands of entrepreneurs to start their own small business on the Uber platform, creating an unparalleled opportunity for drivers," Uber in a Monday statement. ”

The company then hinted that some of the people Lyft pointed out were just ordinary passengers who wanted to make money, not Uber's full-time staff: "We recently launched a project to allow tens of thousands of passengers to hire drivers through many platforms, every time they attract a driver to try Uber, You can get hundreds of dollars in Uber credit points. ”

While it is true that it may be a personal act of Uber fanatical supporters, the cancellation of orders does not seem to support this claim.

"Unfortunately, this behavior affects members of the entire community because it wastes the driver's time and affects the next passenger waiting for the bus," said a spokesman for the Lyft. Our focus is still on accelerating business growth through better user experience and innovation. ”

Uber's strategy is not just to harass Lyft's drivers. Just after Lyft's foray into the New York market last month, Uber texted the company's drivers that the city's regulations prohibit them from working for two companies at the same time.

The Taxi Association in New York said it was not true. Uber later said in a statement that the company's policy allows drivers to serve both.

It seems that passengers can benefit from the competition between the two sides. Uber and Lyft last week announced similar features that allowed passengers to carpool with the same direction and share the cost. Lyft Line is now online through the App Store, and UberPool will soon be online.

Uber CEO Travis Kalanik (Travis Kalanick) said in a media interview earlier this year that Uber was competing with a number of entrenched industries. "The taxi industry is trying to protect their monopoly status from local governments, so they are trying to slow the pace of competition." "he said.

But as other companies become more competitive, their tools seem to be getting dirtier. (PEI)