Where are you going? Network statement: Has handled illegal fare increase agents

January 17 Afternoon news, media reports today that 45 routes during the Spring Festival during the travel charges, which is a detailed reference to where the network platform part of the ticket agents exist fare increase behavior. In this, where to go the net today issued a statement that the offending agents have been implemented off-line and other processing methods, and said to start 24-hour troubleshooting mechanism.

Where are you going? The network in life said that individual agents have a fare increase sales behavior. For example, the agent "Huada Tatsu", the Air China CA1623 flight economic class ticket prices to 2760 yuan, agents, "Air Service", the Eastern Airlines MU2467 flight Economic class offer to 1643 Yuan. Where are we going? The net attributed this to "agents use system loopholes to put up a fare increase product."

In response to the above situation, go to where the network revealed that has been involved will be the agent offline, stop its continued sales. In addition to where to go Network has launched an emergency monitoring mechanism, 24-hour investigation, once found such problems, immediately to the agents to deal with. Meanwhile, where to go the net in the statement called on consumers to boycott the fare increase behavior.

The following is where to go Web statement full text:

Where to go? As an online tourism search platform, the network has been committed to providing consumers with an open and fair platform environment, and fully respect the right of consumers to know, to provide consumers with ticket search booking services.

Where are you going? Network through the guarantee system to ensure that ticket booking security can be trusted. The agent has a strict access and audit mechanism, all ticket agents have passed the China Air Transport Association qualification certification, and according to where the network service standards for consumers to provide stable and reliable products and services. At the same time, where to go network strict requirements agents to fulfill the commitment of consumers, pay 100% out of the ticket and guarantee the real effective ticket. To further protect the interests of consumers, where to go to the network also launched a compensation plan: 1, the booking of air tickets and payment of success, the agent to pay additional charges, to where the net refund and the highest compensation for passengers 300 yuan; 2, booking tickets and pay success, agents can not out tickets, where the network responsible for the coordination of tickets, Bear the difference and the highest compensation for passengers 300 yuan; 3, booking tickets to pay success and out of the ticket, because the agent causes passengers can not normal check-in procedures, to where the net responsible for passengers, bear the difference and the highest compensation for passengers 500 yuan. The "compensation plan" is launched, is to go where the network to ensure that consumers travel commitments.

Spring Festival is the peak travel, ticket prices overall rise, for opportunistic inflation to increase sales behavior, where the network is determined not to support.

After verification, where to go online individual agents exist fare increase sales behavior, such as agents "Huada", the Air China CA1623 flight economic class ticket price to 2760 yuan, agent "Air Service", the Eastern Airlines MU2467 flight Economic class quote to 1643 Yuan. This kind of fare increase behavior, is the agent uses the system loophole to put up the fare increase product, goes where the net is resolute never to allow, goes to where the net already immediately will the agent line up, does not allow it to continue the sale. Where to go now the network has launched an emergency monitoring mechanism, 24-hour investigation, once found such problems, immediately to the agent processing, immediately offline.

At the same time, we also call on consumers to resist such fare increases and, if there are other ways of buying tickets, to advise consumers not to buy such fare increases. If you find that there is an increase in the behavior, welcome to where the network report, to where the network will be seriously dealt with immediately to ensure that the user's fair trade and travel. Where are you going? The network is also willing to work with industry departments to strengthen the norms of the market to protect the interests of consumers.

Today, in the face of consumer demand for diversification and personalized, in addition to aircraft travel, but also associated with a lot of subdivision needs, especially for the aircraft after the need to turn home after the passengers, often need to continue to take other means of transport. To this end, where to go network agents for some popular spring festival routes launched a new tourism package products, including air tickets and car rental tickets can meet the needs of consumers to take the aircraft and car rental, consumers can pay attention to the page on the relevant tips and the use of such products rules, to where the network supervision agents to provide full reimbursement vouchers.