How to use CRM solution to improve enterprise competitive power in Internet enterprises

In the rapid development of the internet today, backward is not to be beaten, is someone else directly from your head flew past, and then you even his tail can not see. Especiallyit/Internet Enterprises, the speed of development not only to advance, speed is faster than others, which can occupy a favorable position in the market competition. Thatit/What should internet companies do?

Today Xiao it/ to share with you how Internet companies use CRM solutions to improve their competitiveness.

IT Industry status

The global Internet has been expanding rapidly since the 90 's, and has become an important information infrastructure to promote economic development and social progress in the world today. Although the development of Internet in China is more late than the Internet, it has also developed rapidly since it entered the new century. In the face of such rapid development, enterprises, especially Internet enterprises must improve efficiency, speed up the pace to keep up with the times of the foot, or even beyond your opponents.

Problems in the IT industry

· single Excel records customer information too much lock and error prone, difficult to distinguish between primary and secondary, miss the important customer follow-up;

· when the sales staff turnover, personnel changes, resulting in the loss of customer resources;

· It product (System) models are numerous, lack of unified and effective management;

· IT products (System) Price update speed, sales personnel can not be timely informed of the latest product prices;

· It technical service information can not be shared, the enterprise can not know whether the customer's opinion is timely feedback;

· lack of complete data and unified data management, easy to cause customer churn, the direction of business development market is uncertain;

· sales data can not be in a timely or complete summary, managers can not be in real-time view of the enterprise sales status, unable to establish the next sales target enterprise.

Link Line CRM Solution

In view of the current situation and problems of it/Internet, The CRM system of the link line CRM is it/ to extract the most needed CRM of the Internet enterprise. System functions, on-demand configuration of the Internet enterprise-specific workflow, hide the function, link line made a full range of complete CRM solutions, to assist enterprises, improve the competitiveness of enterprises, mainly embodied in the following three aspects.

1. Connect Customers

Customer-centric customer management system, meticulous tracking record of all customer information, for the sales work to provide a very convenient. Connect everything to the customer.

2. Connecting Business processes

Link line CRM for different enterprises to configure different business processes, personalized customization, to meet the personalized needs of users. A customized process that connects all business processes to the enterprise. Standard standardized processes allow enterprises to reduce the time and cost of the economy. Connect everything to the business process.

3. Connectivity Statistics Analysis

Link Line CRM Chart analysis statistics function, can arbitrarily select any time period, any sales personnel, any product sales data for the chart analysis, intuitive and clear. The results can be analyzed by day, month and year, and the trend, profit and loss at a glance. Connect everything to statistical analysis.

Riding, behind. Enterprises should continue to innovate, keep up with the pace of the times, to maintain competitiveness, so as to keep position in the market competition.

How to use CRM solution to improve enterprise competitive power in Internet enterprises