Failure Phenomenon:
After you set up Windows XP Service Pack 2 (SP2), you receive one of the following error messages when you try to connect to the Internet:
Error 678 "Remote computer is not responding"
Error 769 "The specified target is unreachable"
Reason Analysis:
In general, you may receive the following error message when one of the following conditions is true:
The network cable is disconnected;
The modem has been disabled;
The modem driver is corrupted;
Spyware runs on the computer and interferes with the connection;
Winsock must be repaired;
Third-party firewall software blocks connections.
Solution:
To resolve this issue, follow these steps.
Step 1: Make sure the network cable is connected
Step 2: Make sure that the network adapter is enabled
Step 3: Reset the modem
Step 4: Reset the modem, uninstall and reinstall the driver using Device Manager
Step 5th: Create a new DSL or cable Connection
6th step: Repair Winsock and TCP/IP
7th step: Temporarily uninstall the third party firewall
Step 8th: Scan and remove spyware and adware
Step 9: Clear the temporary Internet files
Additional steps
If you follow the steps in this article, the problem persists, try the following method. These methods can help you determine the cause of the problem, or they may solve the problem:
Repair Network Connections
Update IP Address
Scan for viruses