Designers should treat "users" as "friends"

Now, the Internet has brought us a convenient life, but also for us to build a high wall. Http://www.aliyun.com/zixun/aggregation/7518.html "> The relationship between people more and more weak, people and computer relationship is more and more close, many people inadvertently put their feelings pinned on the computer, it can be said that the Internet products." Most users spend 70% of their time on these products, they are through the product interface to complete all the interaction, the interface is designed by designers, that is, these users 70% of the time is to communicate with the designer, then the designer should be a good friend of the attitude of their users? Imagine, in real life, if a person is willing to use 70% of the time to communicate with you, that TA must be your girlfriends or very good friends.

As a designer, I think I should treat our users as good friends, to help them, and to care for them. How would you treat your best friend in real life? How to treat a friend how to treat the user, I use my own collection of cases to explain how we treat "users" such as "friends."

1. You can always describe something to a friend.

Design Case 1: You say to a friend: Slow speaking is like a turtle running slowly, speech fast like a rabbit running fast

Design Case 2: You tell a friend: happy expression on behalf of the success of the message sent, sad expression on behalf of the message sent failed

Design Case 3: You tell a friend: "You touch the duckling icon, duckling icon will also open wings, Icon also has a feeling of micro-expression."

Design Case 4: You tell a friend: The key is like a password, the old key to represent the original password, the modern key to represent the new password

Design Case 5: You tell a friend: first to write a draft and then send the message, this process is like folding the plane before throwing out

Design Case 6: You will tell a friend: "The site is like an owl, also need to rest, you have to wake ta."

Design Case 7: Delete the file just throw it in the trash.

Design Case 8: Do you tell a friend that the texture of a bee's skin can represent progress? Can the screw texture also represent progress?

2. You will help friends to solve problems as far as possible

2.1 Propose possible solutions for friends

Design Case 9: Forgot the password? I remember the other 73 applications also use the same password, to see which applications?

2.2 For friends analyze the cause of the problem

Design Case 10: Password input Error! You just changed the code 25 hours ago ...

2.3 Take the initiative to solve problems for friends

Design case No search results within 11:25 km, I've changed the scope to 50 km for you.

Design Case 12: When you fill out an email address, I've deleted a space for you.

3. You will help friends remember things, remind Ta

Design Case 13: When a friend buys the same item again, you tell TA that you have bought one

Design Case 14: Friends in the small C hair feeds, you will first tell TA that day is small C's birthday, remember to say happy Birthday

4. You will try to make your friends simple and easy to complete the task

4.1 According to the behavior of friends design

Design Case 15: Friends will think: With the image search, the simplest is to drag the picture into the search box

Design Case 16: A friend would think: like a paper calendar, an electronic calendar can be folded, and a date without a note folded.

4.2 At any time to provide friends want

Design Case 17: In the shopping cart, friends change the number of a product to 0, is it to delete this product? I'll give the TA delete option.

5. The atmosphere of your communication with your friends is relaxed and lively.

Design Case 18: A friend's answer to a gender problem may be varied: the lad, the old man, can even answer "why should I tell you?"

Design Case 19: You will sometimes praise friends: account name looks good OH

Design Case 20: You will seize any opportunity to praise a friend: You have registered our website, but we appreciate your enthusiasm oh

Design Case 21: A friend in the form of a message to let you help ta set the alarm clock?

Design Case 22: Only friends can not think of, there is no I can't do: Use the ranking star to search for products?

If we want to make the world full of love, designers must first fill their own love, let us start with the love of users. The above is my own summary of several points, may not be very comprehensive, but I believe that as long as the attitude of friends to treat users, our products, our design experience will be more outstanding.

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